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1. Call Centre Manager (Male) Experience: 5+ Years Location : Lower Parel - Lead day-to-day call centre operations. - Manage team performance and customer service KPIs. - Handle escalations and ensure operational excellence. 2. Call Centre Representative (Female) Experience: 3+ Years Location : Lower Parel - Call customers to confirm food orders and delivery details. - Assist customers with order status, delays, cancellations, and complaints. - Resolve delivery-related issues through calls and follow-ups. - Maintain accurate records of customer interactions and order updates. - Escalate unresolved issues to the concerned team. - Ensure a high level of customer satisfaction and service quality. 3. Project Coordinator / Operations Executive (Male) Experience: 5+ Years Location : Lower Parel - Coordinate projects and daily operational activities. - Prepare MIS reports and monitor project progress. - Collaborate with internal teams for smooth execution. 4. Retail Store Executive (Pune) Experience: 1+ Years Location : Pune - Greet and assist customers with product selection. - Achieve daily and monthly sales targets. - Handle billing, cash, and POS transactions. - Maintain store cleanliness, visual merchandising, and stock display. - Manage inventory and coordinate stock replenishment. - Provide excellent customer service and resolve customer queries. Preferred Skills Excellent Communication Skills Customer Service Orientation MS Office & Excel Proficiency Teamwork & Coordination Problem-Solving Ability .