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Role & responsibilities - Lead Generation: Source client through field visit, direct marketing, builders and channel partners. - Explain home loan features, interest rates, eligibility criteria to clients - Follow up with credit, legal and processing teams for loan disbursement - To source loan clients in line with the business plan and target. - Creating and maintaining strict credit discipline and ensuring zero default in recovery. - Monitor the loan portfolio conduct loan utilization checks and regular monitoring visits. - Ensure compliance with policies, procedures & practices and continuously contribute to their improvement. - Accurate and timely record keeping and reporting. - Understanding customer needs and responding to customer queries & issues to ensure customer satisfaction. - Completion of loan contracts by explaining provisions to applicant; obtaining signature and notarization; collecting fees. - Any other work assigned to you from time to time. .