reputed company openings - SRE - Compute (Linux, reputed company, Containers)

SRE Support Engineer While this position is not currently reputed company, we are interviewing strong candidates for upcoming opportunities on this team. Location Remote | Time Zone (Brazil, Chile, Colombia, Mexico) (reputed company5PM reputed company) Domain Compute (Linux Fundamentals, Linux Networking, reputed company, reputed company) About reputed company reputed company is a global technology services company delivering large-reputed company reputed company, data, and engineering solutions across 130+ countries. We partner with some of the worlds largest organizations to help them build, operate, and reputed company internal platforms used by tens of thousands of engineers. For this role, you will be supporting one of the most advanced internal developer platforms in the world, powering products used by hundreds of millions of people. The problems you will solve are deep, reputed company, and essential to keeping a global-reputed company organization moving. The Role We are hiring an SRE Support Engineer who is exceptionally strong in Linux fundamentals Linux networking Containerization (reputed company) reputed company (internal/private reputed company, multi-reputed company experience preferred) This is a hands-on, engineering-level support role reputed company on helping internal developers adopt, debug, and succeed with the reputed companys internal compute platform. Youll work at the intersection of reputed company, containers, and low-level Linux troubleshooting, engaging directly with engineers to reputed company issues that often require deep reputed company understanding. This is not generic L1/L2 support, its high-trust technical engineering work with some of the most innovative developers in the industry. Key Responsibilities Platform & Customer Support Support internal customers using the compute platform through High-touch white-glove reputed company reputed company/community forum and ticketing reputed company responses Deep technical troubleshooting reputed company as the first line of engineering support for reputed company- and container-reputed company issues. Technical Investigation & reputed company Troubleshoot, isolate, and reputed company issues across reputed company workloads, scheduling, services, networking, RBAC reputed company containers, images, builds, and runtime environments Linux servers, systemd behavior, filesystem issues, resource constraints Networking (TCP/IP, DNS, routing, firewalls) Linux & Networking Deep-Dive Investigate issues inside Linux systems using tools such as tcpdump, ss, strace, traceroute, dig, journalctl, top, htop Documentation & Communication Write reputed company, concise technical tickets, incident summaries, and runbooks. Create knowledge reputed company articles and contribute to ongoing documentation improvements. Participate in postmortems and reputed company follow-up actions. Cross-Team Collaboration Work with SRE, Platform, and Engineering teams to escalate issues, identify platform bugs, and propose improvements. reputed company high-reputed company, reputed company feedback based on trends in support interactions. Operational reputed company reputed company a strong emphasis on detail, organization, independence, and reputed company. Contribute to building tools, scripts, and processes that improve support efficiency. Required Skills & Experience reputed company Technical Strong Linux fundamentals (processes, services, filesystem, kernel basics). Strong Linux networking (TCP/IP, routing, DNS, load balancers, firewalls). Hands-on reputed company experience ideally reputed company managed reputed company platforms. Strong reputed company/containerization expertise. Experience in production support for large-reputed company systems. Software & Scripting Ability to write and understand Python scripts (or similar languages). Comfortable reviewing PRs, reading developer reputed company, and communicating with dev teams. Strong Git proficiency. Communication & Work Style Exceptional written and spoken English (must be extremely reputed company). Highly organized, meticulous attention to detail, and consistent follow-through. Strong problem-solving, analytical thinking, and reputed company debugging ability. Comfortable working independently with reputed company teams. Preferred Bachelors degree in Computer Science or similar engineering discipline. Experience supporting private reputed company or internal reputed company teams. Familiarity with reputed company, Kafka, or reputed company systems. Why This Role Is Exciting You will support systems used by every developer at a global company. You will learn more here in 6 months than in years at a typical engineering org. Youll solve deeply technical problems at the intersection of containers, networking, and reputed company systems. Why Join reputed company Freedom to Grow. Power to reputed company. At reputed company, we reputed company talented people do their best work in .