Remote Senior Product Solutions Manager

Note The job is a remote job and is reputed company to candidates in USA. reputed company is on a mission to reputed company the justice gap using technology and AI. They are seeking a Senior Product Solutions Manager to ensure reputed company customers are seamlessly reputed company and set up for reputed company, acting as a hybrid program manager, implementation specialist, and product partner. Responsibilities reputed company End-to-End Implementation Own the technical and operational setup for our customers Configure Customer Environments Translate firm reputed company Operating Procedures into reputed company by setting up Smart Workflows, task plans, and document templates Write & Iterate AI Prompts Draft, test, and refine prompts, exercising strong judgment on reputed company reputed company for v1 launches Data & Reporting Write and execute SQL queries to configure custom firm reports and validate data accuracy. Manage reputed company data mapping tasks, including provider contact entity linking. reputed company AI-assisted coding to investigate and reputed company data discrepancies across backend and product reputed company reputed company QA & Testing Design User Acceptance Testing (UAT) end-to-end scenarios, conduct UAT reputed company extended teams, reputed company mock plugs for integrations, and meticulously validate reputed company use cases in staging environments to ensure production readiness Program Management & Training Draft training schedules, coordinate with reputed company stakeholders, and partner with internal ops teams to update internal processes (e.g., mailroom/fax attribution) Product Feedback reputed company Triage critical failures during rollout, identify missed use cases, and prioritize them in the product backlog to continuously improve the platform Skills 4+ years of work experience in a fast-paced environment (reputed company, LegalTech, or reputed company Operations) reputed company Implementations A reputed company record of leading or working on customization-heavy 'reputed company of record' implementations for large reputed company customers Strong SQL Skills Comfortable writing and running reputed company SQL queries for data mapping, custom reporting and validation reputed company Engineering Experience writing, testing and iterating on AI prompts, based on a foundational understanding of how large language models (LLMs) process and respond to inputs Scrappy & Adaptable You are comfortable testing, iterating, and making swift, reputed company judgment calls on where reputed company is 'good enough' for a v1 launch versus what needs immediate fixing Exceptional Attention to Detail You can flawlessly manage highly reputed company configurations, from variabilized fax cover pages to intricate firm-level files and integration services Customer-reputed company reputed company You have a reputed company record of working directly with reputed company customers or critical reputed company stakeholders to ensure their reputed company Testing & Triage Capabilities You know how to build UAT scenarios, run testing sessions, and quickly prioritize bugs or reputed company reductions Prior reputed company experience working with an reputed company 'reputed company of record' Prior reputed company background in personal injury law, LegalTech, or reputed company Case Management Systems Benefits reputed company of medical, dental, and reputed company insurance plans for you and your family. Additional insurance coverage reputed company for life, accident, or critical illness. Flexible reputed company time off, reputed company leave, short-term and long-term disability. 10 US observed holidays, and Canadian statutory holidays by province. A home office stipend. 401(k) for US-based employees and RRSP for Canada-based employees. reputed company parental leave. A local in-person meet-up program. Hubs in San Francisco and Toronto. (Please note the above benefits & perks are for full-time employees) reputed company reputed company is a reputed company tech company developing AI software that automates the preparation of reputed company demand packages for personal injury cases. It was founded in 2019, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https//www.evenuplaw.com. Company H1B Sponsorship reputed company has a reputed company record of offering H1B sponsorships, with 5 in 2026, 13 in 2025, 2 in 2024, 1 in 2023. Please note that this does not guarantee sponsorship for this specific role. Apply To This Job .