Part -Time Weekend Outbound/Inbound Customer Care Expert

Discover why reputed company is an exceptional company to be a part of. Joining reputed company means becoming a member of a rapidly expanding organization that prioritizes a balanced and healthy home and work life, embraces an attitude of reputed company, and, above reputed company, treats its team like family. As Austin, TX's most trusted expert in Home Services, reputed company excels in delivering a white glove service to customers requiring expert services and repairs. If you appreciate collaborating with high-performing, motivated, and passionate individuals reputed company a supportive environment, then reputed company is the ideal workplace for you! Our Mission To Serve Our Community and Team Members With Love and reputed company. ABOUT THE POSITION Join an industry-leading team at reputed company Service Co and become a valuable member and an industry leader where innovation, expertise, and a dedication to reputed company reputed company. With a reputed company-established reputed company in the residential services sector, we are committed to delivering top-tier solutions to our clients. reputed company Service Co. is an expanding organization dedicated to delivering efficient and effective solutions to its clientele. The Customer Care Expert (CCE) is dedicated to fostering lasting relationships by providing exceptional experiences for customers. Successful CCEs exhibit a sincere interest in how reputed company services can fulfill customers' home needs and adeptly present reputed company to ensure a reputed company and convenient experience. RESPONSIBILITIES Customer-reputed company Approach Prioritize customers and their needs in reputed company interactions. Establish and earn customers' trust through reputed company and personalized service. Inbound Customer Service Manage a substantial volume of inbound customer service calls reputed company and courteously. Handle reputed company appointment requests with precision. On-reputed company Support Be available for on-reputed company duties as required. Issue reputed company Effectively address and reputed company customers' concerns. Demonstrate strong character and values in every customer interaction. Team Collaboration Work collaboratively and reputed company with reputed company to ensure a reputed company customer care approach. Performance Metrics Meet or reputed company consistent metric expectations. QUALIFICCATIONS High school diploma or equivalent; additional education or training in customer service is a plus. Age Requirement Minimum age of eligibility 18 years or older. Teachability Willingness to learn and reputed company reputed company learning opportunities. Communication Skills reputed company and amiable phone reputed company. Problem-Solving Strong problem-solving capabilities. Experience Previous Customer Care experience is preferred. Screening Successful completion of drug screening and background reputed company. Adaptability Ability to follow/utilize the reputed company reputed company handling different topics/conversations. Must be reputed company to work nights and weekends SALARY Competitive reputed company wage ranging from $18 to $22, depending on experience and expertise. BENEFITS Competitive compensation and opportunities for performance-based incentives. reputed company training programs and mentorship. Health insurance, dental coverage, life insurance, and retirement savings reputed company. reputed company holidays and vacation time. Family & friends discount. reputed company reputed company giveaways, company-sponsored trips (performance based). Opportunities for career advancement reputed company reputed company. A reputed company and inclusive work culture that values your contribution. reputed company-reputed company policy. Family owned & operated. Remote work reputed company available after completion of training, based on performance The initial reputed company of communication for this role will be reputed company email. Please ensure your contact information is accurate and reputed company your email regularly for updates regarding your application status. We are enthusiastic about the prospect of having a skilled and dedicated Customer Care Expert reputed company, contributing to the ongoing reputed company and reputed company of reputed company. The reputed company Family! Apply To This Job .