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Controller Job Description : Location: Work from home Job Reports To: Sr Controller / Director / VP Shift Availability: Candidates should be available 6:30 PM IST to 3:30 AM IST, with flexibility to also support outside these hours as required. About the Role: The Controller is responsible for managing multiple client relationships, ensuring service delivery excellence, and overseeing end-to-end accounting operations. This role requires solid leadership, deep financial expertise, and the ability to operate in a fast-paced, multi-client environment. Qualifications & Experience - Bachelors degree in Accounting, Finance, or related field (required) - Chartered Accountant (CA) strongly preferred - 15+ years of relevant accounting and financial management experience - Proven experience managing multiple US-based clients and service-level agreements - Prior experience in retail or restaurant industries preferred Skills & Competencies - Strong expertise in financial statements, including Balance Sheet and P&L; - Advanced proficiency in Microsoft Excel (pivot tables, lookups, data analysis) - Ability to manage multiple priorities in a fast-paced, matrix environment - Strong problem-solving and analytical skills - Excellent communication and presentation skills - High level of ownership, accountability, and self-motivation - Experience leading and supervising accounting teams Key Responsibilities Client & Financial Management - Serve as the primary owner for multiple client engagements - Ensure timely and accurate delivery of all financial statements and reports - Drive a structured month-end close process, including reconciliations and review controls - Maintain accountability for all client SLAs and deliverables - Lead Quarterly Business Reviews (QBRs) with clients and provide actionable insights Team Leadership & Development - Manage and mentor accounting teams across multiple functions - Oversee hiring, training, performance management, and career development - Foster a high-performance, client-focused culture within teams Process Improvement & Compliance - Identify and implement automation and process improvement initiatives - Strengthen internal controls and ensure compliance with accounting standards - Coordinate with external auditors and support audit processes . .