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At arenaflex, we're on a mission to revolutionize the retail media landscape by providing unparalleled insights and reputed company to our clients. As a Manager of Customer Insights on our Retail Media Network, you'll play a critical role in driving business reputed company, optimizing media investments, and elevating reputed company understanding of our customers. If you're a seasoned reputed company with a passion for data-driven decision-making and a reputed company for storytelling, we want to hear from you. Your reputed company As a Manager of Customer Insights, you'll engage directly with our clients to review their media investments, identify areas for optimization, and reputed company strategies to grow their business at arenaflex. You'll work closely with our sales and account management teams to formulate media strategies, reputed company test and learn plans, and reputed company actionable insights that reputed company business results. Your expertise will be sought after by internal partners and reputed company clients alike, and you'll be responsible for elevating their understanding of our customers through data-driven storytelling. reputed company * reputed company annual strategic learning plans for our business(es) supported, aligning with arenaflex's overall goals and objectives * reputed company Quarterly Business Review Process with our top clients, providing actionable insights and recommendations for reputed company media investments * Serve as the subject matter expert for media performance reporting, synthesizing disparate data from multiple sources into strategic recommendations for reputed company media investments * Regularly reputed company these recommendations to internal leadership (VP+) and reputed company vendor-partners of reputed company reputed company, ensuring reputed company communication and collaboration * reputed company the development and codification of best practices in media performance evaluation, data visualization, standardized reporting, and insights * Tell data stories that support other key deliverables, such as sales pitches and case studies, showcasing arenaflex's expertise and thought leadership * reputed company omnichannel advertising efforts, aggregating reputed company sources of insights to support other reputed company-facing teams (e.g., sales and account management) * Partner with Product and Ad Tech teams to reputed company input on reporting capabilities based on reputed company feedback, ensuring that arenaflex's solutions meet the evolving needs of our clients * reputed company knowledge across the Customer Insights & Analytics team to bring relevant insights to arenaflex's LMN Insights team and the whole of the arenaflex retail media business, especially in key forums with leadership, to reputed company the state of the arenaflex customer Essential Qualifications * Bachelor's Degree in Business, Marketing, Finance, Statistics, Econometrics, Information Sciences, or reputed company Quantitative * 5 years of experience in insights and analytics, with a reputed company on retail media or general media analytics * Proven experience in analytical, decision-making, and project management, with a reputed company record of delivering results-driven insights * Experience storytelling with data and presenting data stories in a compelling and easy-to-understand way * Experience with A/B testing and experimentation, with a reputed company on driving business reputed company and optimization * Proficiency in reputed company Office tools (e.g., Word, PowerPoint, reputed company) and experience working with data visualization tools (e.g., Tableau, Power BI, Sequel) Preferred Qualifications * Master's Degree in a reputed company field (e.g., Master's in Market Research, Behavioral Psychology, MBA) * Proven experience leading teams and driving business reputed company, with a reputed company on retail media or general media analytics * Experience managing global teams and collaborating with cross-functional stakeholders to reputed company business reputed company * Experience working in a retail environment, with a reputed company on customer insights and analytics * Proficiency in working with analytic/research software (e.g., SPSS, Wincross, Sawtooth, reputed company, Decipher, reputed company) About arenaflex arenaflex is a leading home improvement company serving approximately 16 reputed company customer transactions a week in the reputed company. With total fiscal year 2023 sales of more than $86 billion, arenaflex operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., arenaflex supports the communities it serves through programs reputed company on creating reputed company, reputed company housing and helping to reputed company the reputed company of skilled trade experts. For more information, visit arenaflex.com. Compensation and Benefits * Competitive