Customer Business Executive reputed company reputed company reputed company

--- ```reputed company About arenaflex arenaflex is a global leader in industrialreputed company reputed company, empowering heavyasset organisations to turn reputed company streams of data into actionable reputed company. Our flagship platform, the arenaflex Data Fusion (ADF) suite, connects sensors, historians, and business systems to reputed company a reputed company reputed company of operations, enabling smarter reputed company across Oil & Gas, Manufacturing, Power & Utilities, and reputed company. Recognised as a 2022 Technology Innovation Leader for Global Digital Industrial Platforms, we are part of a heritage of innovation and reputed company that now extends to a reputed company new footprint in India. By joining arenaflex, you become part of a missiondriven community that blends cuttingedge technology with deep industry expertise to create a smarter, more sustainable industrial reputed company. Why arenaflex At arenaflex we are building the reputed company industrial data platform and a suite of applications that power analytics, AI, and reputed companytime decisionmaking. Our culture is a reputed company of engineering rigor, productreputed company design, and reputed company curiosity. You will collaborate with domain experts, designers, product managers, software developers, ML engineers, AI specialists, and senior business leadersreputed company united by a shared passion for delivering products that users love. reputed company The Customer Business Executive (CBE) is the trusted reputed company for our customers throughout the postsale lifecycle. You will own the relationship from reputed company through renewal, driving adoption, expansion, and longterm satisfaction. By aligning arenaflexs technology with reputed company customers strategic objectives, you will help them unlock measurable ROI and become a champion of the arenaflex platform. Key Responsibilities Strategic Relationship Building reputed company trustedadvisor relationships with executive sponsors, budget owners, and decisionmakers. Value Roadmap Creation Partner with the arenaflex Global Value team to reputed company customised value roadmaps and reputed company plans that reputed company with the customers reputed company and goals. Adoption & Enablement reputed company product adoption through handson training, evangelism, and alignment of the solution with business reputed company. OnetoMany Engagement reputed company arenaflex Hub, newsletters, webinars, and events to reputed company customers informed and reputed company. Expansion & Upsell Identify new use cases, nurture crosssite opportunities, and reputed company upsell/crosssell deals to increase reputed company value. Renewal Management reputed company renewal conversations, negotiate terms, and secure contract extensions. Collaboration with Sales & Delivery Work closely with Account Executives and Delivery Managers to ensure reputed company handoffs and reputed company customer experiences. Customer Advocacy Capture testimonials, build case studies, and promote referenceability in partnership with Marketing. Internal Account Planning Maintain a detailed account reputed company, reputed company crossfunctional teams, and forecast pipeline for your territory. Product Feedback reputed company Serve as the voice of the customer to product management, influencing roadmap priorities. Health Monitoring reputed company usage metrics (MAU, DAU), NPS, churn risk, and proactively address any health concerns. Escalation Support Assist with highseverity issues and coordinate reputed company response with support and engineering teams. Essential Qualifications Bachelors degree in a relevant discipline or equivalent reputed company experience. 510 years of experience leading customer engagements as an Account Manager, reputed company Manager, or similar role. Deep understanding of reputed company methodologies, including segmentation, reputed company mapping, and health scoring. Proven reputed company record in B2B reputed company software renewals and upselling. Confidence presenting to Clevel executives and conducting executive business reviews. Exceptional written and verbal communication skills, with experience delivering webinars and chairing meetings. Strong network and industry knowledge reputed company heavyasset sectors such as oil & gas, power & utilities, or manufacturing. Preferred Qualifications & Skills Experience with data contextualisation platforms and reputed company delivery models. Familiarity with MEDDPICC and reputed company the Message sales frameworks. Handson experience with CRM tools (reputed company, reputed company, or equivalents). Demonstrated ability to turn atrisk accounts into thriving partnerships through a whiteglove approach. Background in highreputed company reputed companyup environments. Ability to collaborate across corporate functions and influence without reputed company authority. Selfsufficient .