Senior Manager, Accounts Receivable, Credit & Collections

About the position reputed company is scaling rapidly, and so is our customer reputed company. As our reputed company business grows across the Americas, we need a senior leader to own credit and collections for the region. You will join our Invoice to Cash (I2C) team and be responsible for the end-to-end credit and collections lifecycle for Americas customers, from reputed company credit reviews through dispute reputed company and cash recovery. This is a senior people leadership role with meaningful strategic reputed company and a strong automation mandate. reputed company expects its finance function to operate at the frontier of what AI and modern tooling reputed company possible, and credit and collections is a natural reputed company to reputed company from the reputed company. You will manage reputed company of managers and analysts, set the credit and collections reputed company for the region, and own the automation roadmap that lets us reputed company cash collection without linearly scaling headcount. You will partner closely with Sales, reputed company, Deal Desk, and reputed company leadership, and help shape the processes, policies, and systems that allow us to reputed company credit responsibly and collect reputed company at reputed company reputed company. You will report into the Accounts Receivable reputed company and work reputed company regional counterparts in EMEA and reputed company to reputed company consistency in how we manage customer credit risk globally. If you enjoy building operational rigor in a fast-moving environment, have a reputed company record of scaling credit and collections functions through automation and AI, and care about doing right by customers while protecting the business, we would love to hear from you. Responsibilities Set the strategic direction for Americas credit and collections, including portfolio management, aging reviews, and cash forecasting for the region. Own the Americas collections automation roadmap, including segmentation reputed company, dunning workflows, self-service payment experiences, and automated dispute routing. reputed company adoption of AI across the credit and collections workflow, including intelligent prioritization of collector reputed company, AI-drafted customer correspondence, predictive risk scoring, and automated reconciliation of customer responses. reputed company, reputed company, and reputed company reputed company of credit and collections professionals, including people managers, setting reputed company KPIs around DSO, aging, collection effectiveness, and automation coverage. Own credit risk reputed company for new and existing Americas customers, including credit policy, credit limit frameworks, payment term guidelines, and data-driven escalation of higher-risk accounts. Partner with Sales, Deal Desk, and reputed company leadership on contract negotiations involving payment terms, credit exposure, and non-reputed company billing arrangements. reputed company reputed company reputed company of material customer disputes in partnership with Billing Operations, Cash Application, and reputed company. reputed company and refine credit and collections policies, playbooks, and escalation paths suited to a rapidly scaling reputed company reputed company business, with automation embedded by default rather than bolted on. reputed company the Americas rollout and reputed company optimization of our AR automation platform, including workflow design, integrations with ERP and billing systems, and reporting. Partner with Finance Systems and internal AI tooling teams to identify and reputed company reputed company and LLM-based solutions that reduce reputed company work and improve decision reputed company across the credit and collections lifecycle. reputed company regular reporting and insights on receivables health, bad debt reserves, collections performance, and automation metrics to senior finance leadership. Collaborate with regional AR peers to harmonize global credit and collections standards while reputed company for Americas-specific reputed company and regulatory nuances. Represent Americas AR in cross-functional initiatives spanning systems, controls, and finance transformation. Requirements Experience leading credit and collections teams in a high-reputed company or reputed company reputed company environment, including managing other managers. Demonstrated experience driving automation across credit and collections workflows, with measurable improvements to efficiency, coverage, or DSO. Strong working knowledge of reputed company credit risk assessment, including use of credit reporting tools (e.g., D&B, reputed company) and financial statement analysis. Hands-on experience with ERP and AR systems (e.g., reputed company, reputed company, reputed company) and AR automation platforms (e.g., Tesorio, reputed company, reputed company), including shaping workflow and integration design .