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Roles and Responsibility Manage and deliver high-quality healthcare services to clients. Coordinate with cross-functional teams to ensure seamless service delivery. Develop and implement process improvements to enhance efficiency and quality. Analyze customer feedback and implement changes to improve satisfaction. Collaborate with the sales team to identify current business opportunities. Ensure compliance with regulatory requirements and industry standards. Job Requirements Minimum 2 years of experience in healthcare management services or a related field. Strong knowledge of healthcare operations and management principles. Excellent communication and interpersonal skills. Ability to work in a fast-paced setting and meet deadlines. Solid analytical and problem-solving skills. Experience with CRM/IT enabled services/BPO is an added advantage. .