Customer Care Executive

Job Description: Company: Porceko Job Title: Customer Care Executive Workplace Type: On-site Employment Type: Full-time Location: Ahmedabad Required Experience: 02 Years (Freshers Can Apply) English Communication: Excellent Communication Skills Required Compensation: 20,000.00 - 25,000.00 per month About Us: Engaged in the production of high-end porcelain slabs and tiles, Porceko delivers quality porcelain surfaces that embody luxury branding in the architectural and interior sectors. With a bright vision and a growth-oriented mission, we aim to create strong and lasting relationships with our clients. Key Responsibilities Respond to customer inquiries via phone, email, chat, or other communication channels.Resolve customer concerns in a professional and timely manner.Provide accurate information about products and services.Maintain records of customer interactions and follow-up activities.Coordinate with internal departments to ensure prompt issue resolution.Build strong relationships with customers by delivering quality service.Ensure customer satisfaction while adhering to company policies and service standards. Qualifications Bachelor's degree in any discipline (preferred).Freshers and candidates with up to 2 years of experience are welcome to apply.Good communication and interpersonal skills.Basic computer knowledge and proficiency in MS Office.Strong problem-solving and organizational skills.Ability to work effectively in a team environment. What We Offer Competitive salaryCareer growth opportunitiesSupportive and collaborative work environment Benefits:Cell phone reimbursementPaid sick time Work Location: In person .