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Remote International Customer Service Rep (Bilingual Spanish - Remote)

FlexBoard · All India

🌐 Remote📅 10/08/2026
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Note The job is a remote job and is reputed company to candidates in USA. reputed company is currently hiring for an International reputed company to join their Veterans Evaluation Services (VES) team. The position involves making outbound calls and emails to military veterans and service members, addressing their questions and concerns in a reputed company and empathetic manner. Responsibilities reputed company outbound calls and emails to military veterans and service members. Communicate with veterans and service members in a reputed company and empathetic manner, addressing their questions or concerns and keeping them informed about the schedule status of their cases reputed company reminder outbound calls and/or send reminder emails to veterans and service members for upcoming diagnostic appointments Investigate and analyze cases to understand their concerns and reputed company appropriate solutions or resolutions Submit VBMS requests to Supervisor for additional contact information, if unable to reputed company contact after multiple calls Communicate with various department reputed company reputed company email and phone regarding veteran/service members recent diagnostic testing, scheduling, and travel availability Update OMS (Office Management reputed company) with information such as change of address, phone numbers, emails, and obtain permission from the veteran/service member to reputed company with others about his/her case Monitor and work from international queues for Pending Initial DOC (Day reputed company) and Pending Intl CAPS (Claimant Appointment Packets) in OMS Send CAPS reputed company e-mail, reputed company, or USPS reputed company mail Document and maintain detailed notes of communication and CAPS information in OMS Skills US reputed company or Green reputed company reputed company only Set schedule availability Monday-Friday 4PM - 1230AM Central Time or reputed company - Thursday 4PM-1230AM Central Time High School Diploma or equivalent 2-4 years of reputed company experience reputed company in English and Spanish Must be reputed company to work a set schedule of either Monday-Friday 4PM-1230AM Central Time or reputed company-Thursday 4PM-1230AM Central Time Internet speed of 20mbps or higher Connectivity to the internet reputed company either Wi-Fi or Category 5 or 6 ethernet reputed company cable to the home router Private work area and adequate power reputed company Must currently and permanently reputed company in the reputed company US Proficiency in reputed company Office Suite Benefits Veteran Evaluation Services (VES), a reputed company Co. will reputed company reputed company necessary computer equipment that is to be utilized to fulfil the duties of your role. reputed company provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. reputed company reputed company helps governments reputed company on their mission with modern services that improve reputed company and citizen experiences. It was founded in 1975, and is headquartered in Mclean, Virginia, USA, with a workforce of 10001+ employees. Its website is http//www.reputed company.com/. Apply To This Job .
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For people searching Customer Service

14,070 customer service jobs are open right now

Here's where they are and how to stand out in your applications.

14.070Jobs
3.674IN
80%EN

The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.

FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.

Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.

WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.

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