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At EY you ll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you And we re counting on your unique voice and perspective to help EY become even better too Join us and build an exceptional experience for yourself and a better working world for all As part of our People Advisory Services - Global Immigration team you will help our clients manage business issues relating to their global workforce by providing immigration services to their international assignees and foreign local hires Our business empowers individuals working within a smart motivated and diverse peer group Our intense focus on immigration will excite you to build your career in a dynamic and challenging environment with people who are zealous about immigration Purpose Your role helps our clients manage the complex challenges of deploying a globally mobile workforce You ll also help our clients improve their business in the evolving global economy and realize sustainable economic growth by helping them to integrate the people agenda into their business strategy Role and Responsibilities GDS GI professionals support EY Global Immigration teams across various countries and clients to execute on a raft of administrative and support tasks You will support a raft of administration tasks to including electronic case management document processing and uploads database management data entry mailbox management and drafting of email communications and visa application forms for review You will support collection and tracking of case documentation reporting and monitoring of status and preparation of application documentation per the protocol followed for each case type Tasks include Docket immigration related documents to the case management tool Perform daily tasks including data entry with accuracy Receive and validate documents submitted by assignees Prepare and draft email communications and or visa application documents Assist in document review for various case types Contribute to ad hoc projects including research project management and data collection activities as required Ensure on time delivery on all client deliverables Additional responsibilities include Deliver on accuracy attention to detail and timeliness in tasks Deliver on efficient and effective use of technology tools and solutions Identify and escalate technical or process issues Strictly adhere to EY s risk management protocols and manage confidential information with professionalism Own accountability for performance and quality metrics SLA KPI reports client reporting escalations utilisation and performance metrics Deliver on tasks with quality accuracy and efficiency Foster a collaborative and positive work environment Build and maintain a strong working knowledge of immigration requirements technicalities and process relevant to the team you work with Identify opportunities to improve quality business performance and process efficiency Work flexibly and accurately in a fast-paced environment Attend continuous training and development on requirements Role Requirements Qualification Bachelor s Degree in Human Resource Business Administration travel tourism and hospitality Commerce Arts Law Immigration English Language and Literature Communicative English Mass Communication Journalism or related fields MBA Masters in relevant field an advantage Essential Skills and Attributes Exceptional written and oral communication in English Ability to draft articulate and persuasive communications Accuracy and attention to detail Ability to multitask and prioritize task appropriately Ability to work both independently and collaboratively with large teams Strong proficiency with Microsoft Office applications especially word and excel Efficient and accurate typing speed Excellent analytical and problem-solving skills Ability to work under pressure with high volume and tight deadlines Ability to contribute to an efficient innovative and team-oriented work environment Foreign language skill considered an advantage Proven administrative and organizational skills What we look for We look for people with strong communication and critical thinking skills who can adapt to changing priorities and remain flexible to meet client and attorney needs take initiative and anticipate what is required to accomplish various goals The person must be adaptive to the team and foster cooperative approach They must show passion and desire to learn and grow You have an agile growth-oriented mindset What you know matters But the right mindset is just as key in determining success We re looking for people who are innovative can work in an agile way and keep pace with a rapidly changing world You are curious and purpose driven We re looking for people who see opportunities instead of challenges who ask better questions to seek better answers that build a better working world You are inclusive We re looking for people who .