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1. Procurement / Purchase Roles & Responsibilities Procurement Management - Define procurement strategy and policies - Ensure cost control and budget adherence - Monitor procurement KPIs (cost savings, lead time, vendor performance) - Ensure compliance with audits and regulatory standards Purchase Officer / Buyer - Process purchase requisitions (PRs) from departments - Float enquiries, obtain quotations, and prepare comparisons - Negotiate price, delivery timelines, and payment terms - Create and release Purchase Orders (POs) - Follow up with vendors for timely delivery Vendor Management Executive - Identify and onboard recent suppliers - Maintain approved vendor list - Evaluate vendor performance (quality, delivery, cost) - Handle vendor issues, returns, and replacements 2. Receiving / Goods Inward Roles & Responsibilities Receiving / GRN Executive - Receive and physically verify incoming goods against PO - Check quantity, packaging condition, and documentation - Generate Goods Received Note (GRN) in system - Record batch numbers, expiry dates (critical for medical supplies) - Coordinate with stores for inward movement Quality Inspector (Pharmacy / General consumables) - Inspect goods for quality and compliance - Verify certifications (especially for drugs, implants, equipment) - Reject damaged, expired, or non-compliant items - Approve items for storage or usage - Verify delivery documents at entry point - Ensure only authorized deliveries are accepted - Maintain inward register/log 3. Stores / Inventory Management Roles & Responsibilities Store Manager / Inventory Manager - Oversee overall inventory operations - Set min-max levels, reorder points, and stocking policies - Ensure zero stockouts for critical items - Monitor slow-moving, non-moving, and expiring stock - Ensure compliance with storage standards (temperature, safety) - Lead stock audits and reconciliation Storekeeper - Maintain stock records in ERP/manual registers - Receive materials from inward and store them properly - Issue materials against authorized requisitions - Follow FIFO/FEFO (especially for medicines) - Track batch-wise inventory and expiry dates Inventory / MIS Executive - Generate reports (stock status, consumption trends, aging analysis) - Support demand forecasting and planning - Monitor inventory KPIs (turnover, accuracy, wastage) 4. Cross-Functional Responsibilities (Across All Roles) Coordination - Procurement Receiving Stores must work in sync - Regular communication with user departments (wards, OT, labs) Documentation & System Updates - Ensure all transactions are recorded (PR, PO, GRN, issue) - Maintain traceability of items (especially critical supplies) Compliance & Audit Readiness - Follow hospital policies and standards (e.g., NABH in India) - Maintain proper documentation for audits Patient-Centric Focus - Ensure uninterrupted availability of critical supplies - Avoid delays that impact patient care .