Sr. Manager Training - Medical Billing US Healthcare (Navi Mumbai)

Designation: Senior Manager Training Department: Business Excellence- Training & Development Work Location: Airoli, Navi Mumbai Reporting to: Head of Training Shift Time: 6pm to 3am Duties & Responsibilities: - Develop and implement a comprehensive business excellence training strategy: Lead the development and implementation of a long-term training strategy aligned with the overall business excellence vision and organizational goals. - Identify and prioritize training needs: Conduct thorough analysis to identify critical training needs across various business excellence roles and skill levels. - Champion a culture of continuous learning: Drive a culture that emphasizes continuous learning and fosters employee engagement in business excellence methodologies. - Stay informed on industry best practices: Continuously research and integrate emerging trends and best practices in business excellence training methodologies and content. - Manage the business excellence training department: Provide overall leadership and direction for the training department, setting goals, objectives, budgets, and performance metrics. - Oversee curriculum development and delivery: Supervise the development, review, and delivery of a comprehensive training curriculum for business excellence programs like Lean Six Sigma. - Manage training staff and resources: Oversee the recruitment, training, and performance management of training instructors and staff. Effectively allocate resources for program development and technology. - Monitor and evaluate training program effectiveness: Establish and implement strategies to measure the impact and effectiveness of training programs using advanced data analytics. - Build strong relationships with key stakeholders: Forge solid relationships with senior leadership, department heads, and other stakeholders to garner support for business excellence training initiatives. - Identify and partner with external training providers: Evaluate and select external training providers for specialized or advanced business excellence training if necessary. - Lead innovation in training methods and technologies: Explore and implement innovative training methods and technologies (e.g., e-learning, blended learning) to enhance learning experiences and program effectiveness. - Promote data-driven decision making: Champion the use of data analytics to identify areas for improvement in training programs and overall business excellence initiatives. Qualification: Masters or Bachelors Degree Experience: - Training and Development: Minimum of 10-12 years in training and development, with a strong focus on process training in US healthcare medical billing. - Team Management: Proven experience in managing both Process Trainers and Soft Skill Trainers specifically within the US healthcare medical billing domain. - Leadership: Prior experience in leading and managing a large training department, demonstrating strong leadership and strategic planning abilities. .