🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Key Responsibilities - Develop and execute the transformation roadmap by driving UAT automation, CR Process transformation and AI-led process improvements across VOC, Process Intelligence (Digital Twin) and other initiatives Identify and implement prospects to leverage AI, GenAI, Agentic AI and workflow automation to improve business processes. Partner with Business,Technology and external partners to implement scalable and sustainable solutions. Drive continuous enhancement of BPE capabilities and governance frameworks. Evaluate emerging technologies and recommend their adoption where they deliver measurable business value Preferred Candidate Profile Experience 812 years of experience in Business Transformation, Process Excellence and Digital Transformation Proven experience in leading enterprise-wide transformation initiatives. Core Skills Business Process Excellence & Transformation AI & Automation Strategy Generative AI and Agentic AI use cases Process Mining / Digital Twin concepts Business Analysis & Solution Design Workflow Automation Data Analytics & Dashboarding Programme & Stakeholder Management Change Management Expected Outcomes Accelerate automation and digital transformation across BPE. Improve process efficiency through AI-enabled solutions. Scale Process Intelligence and Enterprise VOC as enterprise capabilities. Reduce manual effort and improve operational productivity. Establish a roadmap for continuous business transformation. .