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Job Role Receptionist Key Responsibilities Welcome and assist patients and visitors at the reception. Manage front desk operations efficiently. Handle patient inquiries and provide basic information. Maintain appointment schedules and visitor records. Answer phone calls and direct them to the appropriate department. Perform basic administrative and back-office tasks. Maintain patient records and documentation accurately. Coordinate with staff to ensure smooth daily operations. Ensure the reception area is clean, organized, and professional. Provide courteous and professional customer service at all times. .