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Role & responsibilities Oracle HCM Cloud solutions with a focus on the Help Desk module SKILLS Robust expertise in Oracle HCM Cloud Help Desk configuration and implementation Expertise in Visual Build to extend the Help Desk functionalities Excellent problemsolving skills with the ability to troubleshoot complex technical issues Effective communication and training skills to engage with diverse stakeholders and endusers Skills Mandatory Skills : Oracle Cloud HCM BI Publisher,Oracle Fast Formula,Oracle Cloud HCM Approval workflows,Oracle Cloud HCM Data loader,Oracle Cloud HCM security framework,Oracle HCM Extracts,Oracle SaaS BI Publisher,Oracle Cloud Human Capital Management,Oracle HCM Single Signon,Oracle SaaS OTBI reports .