← WorkMundi · 1M+ jobs from around the world, liveSign inCreate free account

Sr Dynamics 365 Analyst - Customer Service

MSC Technology · Chennai

📅 10/08/2026
🔔 Alert me about jobs like this
No password, no sign-up. Just the email — and you can leave the list anytime.
🔓 Apply — free →
Opens this job on WorkMundi. The account is free and takes under a minute.

See the other 113,540 jobs in India →

🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Requirements Gathering: Ability to define business and functional requirements by engaging with stakeholders, ensuring alignment with Microsoft Dynamics 365 and Power Platform capabilities. Solution Design: Expertise in collaborating with Solution Architects and Developers to create high-level and low-level solution designs. Product Vision: Capability to work closely with the Product Owner to shape and contribute to the Product Vision. Backlog Management: Proficiency in owning and managing the Product Backlog, documenting requirements in User Stories, and securing sign-off from the Product Owner before development. Functional Design: Ensure that solutions meet user needs and are consistent with Dynamics 365 and Power Platform capabilities. Development Support: Provide daily support to the Development Team, including detailed specifications and descriptions of User Stories. Dependency Management: Skill in managing dependencies of the Product Backlog with other products. Configuration and Testing: Ability to perform basic configuration tasks and execute tests effectively. Training and Documentation: Contribute to the development of training materials, process documentation, and Gap Analysis. User Support: Assist Key Users in testing activities, providing guidance, and addressing their inquiries. .
Read the rest of the job →
For people searching Customer Service

14,070 customer service jobs are open right now

Here's where they are and how to stand out in your applications.

14.070Jobs
3.674IN
80%EN

The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.

FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.

Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.

WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.

👁 6 have read this
0 comments
Want to comment?

Leave your e-mail to comment, react and follow the posts for your role. It is free.

Similar jobs

Job on WorkMundi — the world's largest job board. See more jobs from every continent, updated live.

📢
🎁

Before you apply, rehearse this interview.

Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card.

I want my training →