Remote Senior Product Manager (PM/RCM) Full Time Remote

Note: The job is a remote job and is open to candidates in USA. Experity is a mission-driven team transforming on-demand healthcare across the U.S., empowering urgent care clinics with industry-leading software that makes care faster, easier, and more patient-focused. The Senior Product Manager will own the execution of the Revenue Cycle Management product roadmap, partnering with stakeholders to enhance product strategy and drive adoption across a significant customer base.ResponsibilitiesOwn day-to-day execution of the Revenue Cycle Management product roadmap, ensuring on-time delivery of capabilities across charge capture, coding, claim creation and submission, payer processing, payment posting, denial management, accounts receivable, patient balances, reporting, and related billing workflowsPartner with executive stakeholders to refine product strategy based on client feedback, market trends, regulatory and payer changes, operational performance, and product dataDevelop an AI- and automation-first product approach that reduces repetitive work, surfaces exceptions, recommends next-best actions, and enables billers to focus their expertise on the highest-value and most complex activitiesIdentify opportunities to apply intelligent agents, workflow automation, predictive analytics, and rules-based processing across the revenue cycle while ensuring accuracy, explainability, auditability, and appropriate human oversightCoordinate with internal engineering teams, external development partners, and agencies to manage deliverables, timelines, dependencies, and quality across multiple concurrent workstreamsDefine and prioritize product requirements, working with engineering and design to translate revenue cycle needs into detailed workflows, specifications, business rules, and acceptance criteriaDesign intuitive billing experiences that help users understand work queues, claim status, exceptions, recommended actions, and financial impact without requiring unnecessary navigation or manual researchPartner closely with billing operations, implementation, support, and client-facing teams to understand real-world workflows and incorporate operational expertise into product decisionsDrive adoption and expansion across Experity's customer base of 5,700+ urgent care clinics serving 40 million annual patient visitsEstablish and monitor product and operational KPIs, including clean claim rate, denial rate, days in accounts receivable, first-pass resolution, payment velocity, automation rate, user productivity, and reimbursement outcomesUse product analytics and operational data to identify workflow bottlenecks, payer patterns, preventable denials, and opportunities for continuous improvementConduct interviews and workflow observations with billers, coding teams, revenue cycle leaders, practice administrators, and other client stakeholders to validate product direction and identify unmet needsBuild and present product updates, business cases, performance results, and roadmap recommendations to internal leaders and executive-level client stakeholdersPartner with compliance, security, legal, and operational stakeholders to ensure products meet applicable healthcare, billing, privacy, and regulatory requirementsSkillsBachelor's degree in Computer Science, Engineering, Product Design, Business or equivalent combination of education and experience5+ years of product management experience, with a strong track record of shipping complex B2B SaaS or healthcare technology productsDeep knowledge of healthcare revenue cycle management, including charge capture, coding, claim submission, clearinghouses, payer adjudication, remittance processing, denial management, accounts receivable, and payment postingExperience building products for billers, coding professionals, revenue cycle leaders, practice administrators, or healthcare operations teamsGenuine enthusiasm for AI-enabled products and workflow automation. You understand how large language models, intelligent agents, machine learning, and automation are changing what is possible and want to apply them to meaningful revenue cycle problemsStrong understanding of the appropriate balance between automation and human judgment, particularly for workflows involving financial, regulatory, or reimbursement riskExperience translating complex business rules, payer requirements, and operational processes into clear product requirements and scalable software workflowsComfortable working with external development partners and managing deliverables across distributed teamsStrong analytical skills, with experience using product, operational, and financial data to make decisions and measure outcomesExcellent written and verbal communication skills, including experience conducting client interviews, facilitating cross-functional discussions, and presenting to executive-level stakeholdersDemonstrated ability to manage competing priorities and deliver results across complex, interconnected product .