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Responsibilities: - Provide comprehensive technical training and support for PREMAS client technology like, including hands-on wet lab and software training. - Provide ongoing support and troubleshooting for customers in person, and via phone, email, and web. - Provide pre- and post-sales technical and scientific presentations, to small groups and large audiences, on the use of above technology in life science and clinical research. - Create and maintain support information in the company enterprise database. - Develop and implement training plans and courses for internal and external customers. - Participate in new product development projects as a representative of the commercial and technical support teams. - Assist in the creation and review of technical materials (manuals, application notes, presentations). - Follow standard practices and procedures analyzing situations or data. Minimum requirements: - Msc. Degree (PhD preferred) in life science discipline with strong NGS background. - 3-5 years of hands-on Next generation sequencing experience, preferably in Illumina platforms. - Ability to trouble shoot software, instrumentation and NGS applications. - Robust communication skills and experience giving scientific presentations. - Previous experience in a field application position is desirable. - Experience in Flow Cytometry data analysis and interpretation is a plus but not mandatory. - Basic level bioinformatics skills would be a plus. Travel: Approximately 50% Interested candidates can share their resume at . .