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Roles and Responsibilities : - Manage a portfolio of current accounts, ensuring timely payment processing and resolving customer queries. - Identify opportunities to cross-sell retail banking products such as CASA (Current Account Savings Account) deposits. - Maintain accurate records of transactions, liabilities, and assets for each client. - Provide exceptional customer service by responding promptly to customer inquiries and resolving issues efficiently. Job Requirements : - 1-5 years of experience in retail banking or related field. - Strong knowledge of current account management systems and processes. - Ability to identify recent business opportunities through effective relationship-building with customers. .