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Job Title: IT Support Executive Experience: 1-3 Years Qualification: Diploma / Bachelor's Degree in Computer Science, Information Technology, or a related field Job Responsibilities - Install, configure, and troubleshoot desktops, laptops, printers, POS systems, and KOT printers. - Provide hardware support for front office, kitchen, and back-office IT equipment. - Diagnose and resolve hardware, software, and network-related issues. - Perform basic LAN/WAN troubleshooting and configure routers, switches, IP addresses, and network printers. - Ensure smooth functioning of internet connectivity, Wi-Fi access points, and internal communication networks. - Support restaurant applications, including POS, billing, and inventory management systems. - Coordinate with central IT teams and external vendors for issue resolution and hardware replacements. - Conduct preventive maintenance and routine health checks of IT infrastructure. - Maintain IT asset inventory, documentation, and asset tagging. - Provide timely technical support to end users and guide them on basic troubleshooting. Desired Candidate Profile - Diploma or Bachelor's Degree in Computer Science, IT, or a related discipline. - 1-3 years of experience in IT hardware and network support. - Positive knowledge of Windows OS, LAN/WAN networking, routers, switches, and Wi-Fi troubleshooting. - Hands-on experience with POS systems, printers, desktops, and laptops. - Strong troubleshooting, communication, and problem-solving skills. - Willingness to travel and work in flexible shifts, if required. .