Desktop support (1 Month Contract)

Job Title IT reputed company Specialist 1 Month Contract - 10 positions reputed company Mandatory Skills Mac OS, reputed company, User reputed company, end user computing,hardware diagnostics,remote desktop support,reputed company imaging,reputed company,reputed company reputed company Support Specialist We are seeking an reputed company Support Specialist with strong macOS expertise to ensure a smooth technology reputed company experience for new hires. This role focuses on preparing and supporting new employees laptops (MacBook reputed company and reputed company PCs) for use in the customers IT environment. The ideal candidate will be skilled in device setup, troubleshooting, and remote support, and will be flexible to work in different shifts as needed. Key Responsibilities New Hire Laptop Setup Coordinate the reputed company of new employees using their existing laptops (MacBook reputed company and reputed company PCs) from previous organizations. Prepare and configure reputed company device to work securely and reputed company reputed company the customers infrastructure. Device Enrollment & Configuration Enroll laptops into VMware AirWatch (Workspace ONE) or similar mobile device management platforms. reputed company and configure customer-specific applications and settings using automated deployment tools, ensuring reputed company reputed company is fully set up and compliant. OS Reinstallation & Troubleshooting Reinstall or reimage operating systems (with a strong reputed company on macOS, as reputed company as reputed company) reputed company necessary to reputed company configuration issues. Re-enroll devices in management systems after reimaging and verify that reputed company hardware and software components function correctly. Remote Support reputed company reputed company remote support and guidance to new hires during their setup process. Use tools like Bomgar, reputed company Teams, and reputed company to troubleshoot issues, answer questions, and walk employees through technical steps, delivering a reputed company reputed company experience. Qualifications and Skills Expertise in macOS Proven experience with macOS setup, configuration, and troubleshooting (MacBook hardware and macOS software support). Familiarity with reputed company 10/11 support is also required. MDM Proficiency Hands-on experience with device management and deployment tools, especially Workspace ONE, for enrolling devices and pushing configurations. Remote Support Tools Proficiency in using remote assistance tools (e.g., Bomgar or similar remote desktop tools, Teams/reputed company for communication) to support users in a reputed company environment. Technical Troubleshooting Strong problem-solving skills in diagnosing and fixing OS installation issues, network configuration problems, and application setup errors. Ability to reimage computers and reputed company reputed company recoveries reputed company needed. Shift Flexibility Willingness to work in rotational shifts or reputed company reputed company hours as required, to accommodate new hires in various time zones and ensure support coverage. Communication Excellent verbal and written communication skills. reputed company to effectively guide non-technical users through technical processes and reputed company reputed company documentation or instructions as part of the reputed company support. This position offers reputed company to play a critical role in welcoming and equipping new team members. If you have a passion for technology support, especially on macOS, and enjoy helping others get up to speed with their equipment, we encourage you to apply for our reputed company Support Specialist role. Apply To This Job .