Telecaller & Business Development

Job Description: A telecaller is responsible for making outbound calls to prospects, explaining business model, recording interest, filtering the leads and forwarding the leads to higher authority for closure Key Responsibilities: Outbound Calling : Make a specified number of outbound calls per day to prospects and existing clientele. Customer Engagement : Introduce the company and explain model to prospects over the phone. Sales : The person would be interacting with people from top management so they should be comfortable explaining the model and following up with people of that calibre. Data Entry : Accurately record client information and interactions in the companys database. Follow-Up:Schedule follow-up calls and manage client callbacks. Lead Filteration: Should be able to segregate the high-prospect leads from the cold leads. Customer Service: Handle customer complaints and provide appropriate solutions Requirements: Previous experience in telemarketing, sales, for a minimum of 2 years. Excellent verbal communication skills with a clear and pleasant phone voice. Proficiency in using computers, CRM software, MS office and phone systems. Problem-Solving Ability to handle objections and resolve customer issues effectively. Desired Profile / Criteria / Skills : 5 Days working Day Shift .