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Position: AML/KYC Analyst Skills Required: Minimum 2 .6yrs of experience in AML and KYC Analyst With Excellent communication AML (Anti-Money Laundering) and/or KYC Banking & Financial Services Domain Exposure to: AML/KYC CDD (Customer Due Diligence) EDD (Enhanced Due Diligence) Chargebacks Risk Assessments Work Mode: Work From Office (WFO) Shift Timings: US Rotational (Candidates should be adaptable to work in any night shift offered.) Week Off: Saturday & Sunday Interview Process: SD Interview SHL Assessment SHL Requirement: B2 Writex Score Educational Qualification: Any Graduate (Mandatory) CTC Range for L1: 2.5 - 4.0 LPA CTC Range for L2: Upto 5.5 LPA Notice Period: Immediate Joiners Only Roles & Responsibilities : Deep dive into cardholder accounts to understand validity of chargeback claim filed and decide whether to file, reject, or write-off Provide support to sellers who have received or filed a payment dispute (i.e., chargeback) by analyzing transactions & chargeback patterns and communicate with sellers when required Manage the verification of assigned cases and represent the case manually or take no action depending on findings Log and process dispute/chargeback cases with accurate classification and evidence tagging Gather and review customer, seller, and transaction evidence; conduct interviews when required. Verify reversal letters provided by seller for chargeback received by calling the card network, reject/approve reversal based on findings Investigate Company seller accounts to understand validity of disputed payment Apply profile activation/deactivation checklists and verify customer history for claim validation. Prepare and submit evidence packets for representments and reversals Use tools and automated workflows to reduce manual errors and support decision-making. Maintain explicit documentation and escalate high-risk or anomalous cases. Specifics Positive verbal & communication skills Composure, planning & organizing Ability to follow instructions without mistakes and with minimal supervision Technological proficiency Interested candidates can Apply. Regards, HR Manager .