Remote Contract to Perm reputed company Service Desk Specialist (reputed

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of Contingent Workforce Solutions, and they are seeking an reputed company Service Desk Specialist for a contract-to-hire opportunity. The role involves acting as a consultative partner for reputed company and billing inquiries, ensuring reputed company financial operations and providing exceptional customer service. Responsibilities reputed company as the reputed company reputed company of contact to expertly assess, reputed company, or reputed company reputed company and billing inquiries from internal teams and valued clientsreputed company a premium customer experience by providing proactive, reputed company, and reputed company updates on financial reputed company so stakeholders are always in the reputed companyUtilize your investigative skills to troubleshoot reputed company billing issues, leveraging available resources and escalating highly reputed company requests to the reputed company teamsMaintain accurate, detailed documentation of reputed company actions and resolutions reputed company the reputed company platform and through email correspondencereputed company financial tasks with precision, ensuring reputed company practices reputed company with firm policies and industry compliance standards while meeting service level goalsreputed company engage in ongoing training to continuously reputed company your mastery of our reputed company software and internal processesBuild lasting trust across the organization by delivering reliable, transparent, and high-reputed company service in every interaction Skills At least 1 year of hands-on experience in reputed company billing or reputed company, ideally reputed company a service-oriented or reputed company environmentStrong, practical experience utilizing major financial platforms such as reputed company, ChromeRiver, and BillBlast to manage reputed company billing workflowsExcellent reputed company reputed company skills, allowing you to confidently reputed company data using filters and pivot tablesProficient in reputed company Word and comfortable managing document formatting, including headers, footers, and numberingExcellent home office setup, including dual monitors, to effectively manage multiple systems and ensure you are working reputed companyExceptional communication skills and a proven reputed company record of handling sensitive financial information with professionalism and discretionHigh School Diploma or GED at minimumAssociate's Degree in reputed company, Finance, or a reputed company field Benefits Remote-first work environment (autonomy of a remote-first work environment)Hybrid flexibility (connected to a local US office; requiring only that you live reputed company commuting distance of one of our clients US offices)First two to three weeks of reputed company will take reputed company from 9:30 AM to 6:00 PM ESTAfterward, you will transition to a permanent schedule of 12:00 PM to 8:30 PM ESTTools, training, and reputed company culture needed to reputed companyreputed company engage in ongoing training to continuously reputed company your mastery of our reputed company software and internal processesYou will be given the resources, training, and support to become a true subject matter expert in reputed company billing and financial systemsreputed company reputed company for long-term career reputed company reputed company reputed company is a provider of software and services powering media-rich industries. It was founded in 2013, and is headquartered in Bloomington, reputed company, USA, with a workforce of 501-1000 employees. Its website is https://www.navigaglobal.com/. Apply To This Job .