Invoice To Cash

Invoice to Cash (I2C) Job Description Overview The Invoice to Cash (I2C) professional is responsible for managing the end-to-end accounts receivable process, ensuring timely invoicing, efficient collection of receivables, and accurate cash application while maintaining strong customer relationships. Key Responsibilities 1. Accounts Receivable Management Monitor customer accounts to ensure timely payments. Track outstanding receivables and aging balances. Maintain accurate AR records in ERP systems (Oracle, etc.). 2. Collections & Cash Flow Follow up with customers via calls/emails for overdue invoices. Work towards achieving collection targets and reducing overdue balances. 3. Cash Application Apply incoming payments (cheques, PDC, wire transfers, ACH) to customer accounts accurately. Reconcile unapplied or unidentified cash payments. Ensure timely clearing of cash application backlog. 4. Dispute Management Identify and resolve invoice disputes in collaboration with internal teams (Sales, Operations). Track dispute resolution timelines and ensure closure. Maintain documentation for all disputes. 5. Reporting & Reconciliation Prepare AR aging reports, cash forecasts, and collection dashboards. Perform account reconciliations and resolve variances. Support Quater-end and year-end closing activities. 6. Compliance & Controls Ensure adherence to internal controls, SOX compliance, and audit requirements. Maintain proper documentation for all transactions. Identify process improvement opportunities. Key Skills Required Strong knowledge of Accounts Receivable (AR) processes Experience with ERP systems (Oracle, Microsoft Dynamics, etc.) Good communication and negotiation skills Analytical mindset and attention to detail Ability to handle high-volume transactional work Knowledge of MS Excel (Pivot Tables, VLOOKUP, XLOOKUP, PBI etc.) Qualifications Bachelors degree in Finance, Accounting, Commerce, or related field Relevant experience in Order to Cash / Invoice to Cash domain KPIs / Performance Metrics Days Sales Outstanding (DSO) Collection effectiveness index (CEI) Invoice accuracy rate Cash application turnaround time Dispute resolution cycle time Typical Job Titles I2C Analyst AR Analyst Collections Specialist Billing Specialist Cash Application Analyst .