IT Intern

Job Title: IT Intern Hotel Job Summary: The IT Intern supports the hotel's Information Technology department by assisting with the maintenance, troubleshooting, and operation of computer systems, networks, software, and technology-related services. This internship provides hands-on experience in hotel IT operations while ensuring staff can effectively use technology to deliver excellent guest service. Key Responsibilities: Provide first-level technical support to hotel staff for hardware, software, and network issues.Install, configure, and maintain computers, printers, and other IT equipment.Assist with troubleshooting internet connectivity, email, and system-related problems.Support the maintenance of hotel management systems, including Property Management Systems (PMS) and Point of Sale (POS) systems.Help monitor network performance and report technical issues.Perform software updates, system backups, and antivirus checks.Maintain IT inventory and document technical issues and resolutions.Assist in setting up audiovisual equipment for meetings and events.Follow hotel IT security policies and maintain data confidentiality.Support senior IT staff with ongoing technology projects and preventive maintenance.Required Qualifications: Currently pursuing or recently completed a diploma or bachelor's degree in Information Technology, Computer Science, or a related field.Basic knowledge of Windows operating systems, networking, and computer hardware.Familiarity with Microsoft Office applications.Strong problem-solving and analytical skills.Good communication and interpersonal skills.Willingness to learn and work in a hospitality environment.Preferred Skills: Basic understanding of LAN/WAN networking.Knowledge of hotel software such as PMS or POS systems is an advantage.Familiarity with troubleshooting printers, Wi-Fi, and user accounts.Ability to work independently and as part of a team.Compensation: 8,000.00 - 12,000.00 per month Benefits: Provident FundWork Location: In person .