Apprentice - technical

Apprentice technical consultant Qualification BE/Diploma Electrical Responsibility External Communication Travel alongside senior field engineers to client factories, processing plants, and project sites around Gujarat to observe and assist in live system troubleshooting, repairs, and product recalibrations.Document incoming customer technical complaints, systematically log specific malfunction parameters, and handle client inquiries.Interact with site engineers and plant technicians to ask structured diagnostic questions regarding equipment issues and downtimes.Internal Communication Support senior technical consultants and field engineers during physical or digital rootcause investigations.Maintain an organized technical knowledge base, meticulously tracking common failure modes, steps taken to resolve issues, and manufacturer compliance inputs.Prepare highly accurate draft Root Cause Analysis (RCA) reports with clear technical timelines for senior review and approval.Coordinate local office lab bench operations to recreate client-reported hardware issues, test replacements, and report firmware or configuration fixes.Log operational activities and report progress toward internal targets regarding incoming technical queries to the branch management team.KEY COMPETENCIES AND SKILLS: A strong logical approach to breaking down system operations and systematically identifying hardware, wiring, or logical component faults.Good foundational capacity to interpret electrical single-line diagrams (SLDs), wiring schematics, and product logic flowcharts.Basic awareness or exposure to tools like digital multimeters, oscilloscopes, loop calibrators, and diagnostic communication software.Ability to remain calm and focused when handling critical client equipment downtimes or urgent support callsPay: 15,000.00 - 20,000.00 per month Benefits: Health insuranceWork Location: In person .