Senior User Researcher

Responsibilities: Problem Framing: Identify and prioritise high-impact research questions that shape product direction.End-to-End Research: Plan and execute research across the product lifecycle from discovery to post-launch.Behavioural Insights: Uncover patterns in user behaviour and translate them into opportunities to improve engagement, retention, and outcomes.Mixed-Methods Research: Use a combination of qualitative and quantitative methods to build a holistic understanding of users.Insight Synthesis and Influence: Convert research findings into clear, actionable insights that influence product decisions.Collaboration with Product and Data: Work closely with product, analytics, and data teams to connect user insights with metrics and business outcomes.Research Enablement: Enable designers and PMs to run lightweight research through frameworks and best practices, while maintaining quality.Mentorship and Culture: Mentor team members and champion a strong, user-centric research culture. Requirements: 3-5 years of experience in UX or product research within product-driven organisations.Strong ability to frame problems and define research that influences product direction.Proficiency in both qualitative and quantitative research methods (generative and evaluative).Experience working closely with product, design, and data teams to drive outcomes.Strong synthesis skills; ability to move from raw data to clear insights and product implications.Ability to connect user insights with product metrics and business impact.Experience enabling cross-functional teams to conduct lightweight research while maintaining quality.Strong communication and storytelling skills to present insights in a clear, compelling manner.Comfortable working in fast-paced environments with evolving priorities. .