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Role Summary Own the design, configuration, and operational rollout of ServiceNow's Strategic Sourcing / RFx (bid, tender, and vendor-evaluation) capability, enabling the hospital's sourcing team to run RFI/RFP/RFQ cycles, evaluate supplier bids, and drive sourcing decisions directly on the ServiceNow platform. Key Responsibilities Lead requirement gathering for competitive bidding / RFx process (RFI, RFP, RFQ, tender evaluation, and award). Configure ServiceNow Strategic Sourcing, RFx, and vendor-evaluation workflows, scoring templates, and bid-response portals. Design bid governance controls vendor Q&A; management, evaluation committees, weighted scoring, and audit trails aligned to hospital procurement policy. Integrate bidding/RFx workflows with upstream Procurement and downstream Contract Management processes for a seamless source-to-contract cycle. Train hospital sourcing/category managers and evaluation committees on using the platform for live tenders. Act as onsite escalation point for bid-cycle issues during live RFx events, ensuring no disruption to time-bound tender deadlines. Ensure the bidding solution supports KSA public/quasi-public sector tendering norms (e.g., multi-stage evaluation, sealed-bid handling, compliance documentation). Mandatory Skills & Experience 3+ years hands-on experience configuring ServiceNow Strategic Sourcing / RFx or equivalent bid-management capability. Strong understanding of RFx (RFI/RFP/RFQ) processes, TCO modeling, and supplier evaluation/scoring methodologies. Experience designing vendor-facing bid-response portals and internal evaluation workflows. Ability to translate procurement/sourcing governance policy into platform configuration and controls. Experience running client workshops and training sessions with senior sourcing/category stakeholders. Preferred / Good-to-Have Skills Experience with sourcing accelerator tools on ServiceNow (e.g., Aavenir RFPflow, Source Assist) or comparable e-sourcing platforms. Healthcare, capital-projects, or public-sector tendering domain knowledge. Familiarity with Saudi tendering/regulatory frameworks for large institutional procurement. Certifications ServiceNow Certified System Administrator (CSA) mandatory. ServiceNow Sourcing & Procurement Operations (SPO) Accreditation preferred. CIPS or equivalent strategic sourcing certification a robust plus. Education & Soft Skills Bachelor's degree in Supply Chain, Business, Engineering, or related field (Master's preferred). Strong facilitation skills to run evaluation-committee sessions with senior hospital stakeholders. Composure under time-bound, high-stakes bid-cycle deadlines. .