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L2 Engineer Location: Bangalore Experience Required: 3 5 Years Employment Type: Full-Time | Shift-Based (24x7 Rotational) About Zybisys Zybisys is a technology company that helps banks, financial institutions, and FinTech businesses build and run secure, reliable, and high-performance technology platforms. We work closely with some of India's leading stock brokers to manage their cloud infrastructure, cybersecurity, platform operations, and observability. With deep expertise in the Capital Markets domain, we focus on simplifying complex technology, improving operational resilience, and helping our customers innovate with confidence. Job Description The L2 Engineer is the second-tier technical support layer within Zybisys's 24x7 managed cloud operations. This role owns the escalation queue from L1, performs deep-dive troubleshooting and root cause analysis, implements approved infrastructure changes, and manages the day-to-day configuration and administration of cloud and hybrid on-premises environments. This is a hands-on technical role requiring strong Azure administration skills, solid networking and security platform knowledge, and the ability to independently resolve complex infrastructure incidents. The L2 Engineer is also a key contributor to operational improvement configuring monitoring rules, writing runbooks, and driving automation of repeatable tasks. Key Responsibilities Incident Management & Escalation Handling Own all L1-escalated incidents perform structured deep-dive troubleshooting, establish scope of impact, and drive resolution within SLA thresholds. Lead root cause analysis (RCA) for P1 and P2 incidents; produce clear, structured RCA reports with timeline, contributing factors, and corrective actions within agreed timelines. Coordinate war-room responses during major incidents liaising across L1, specialist, DevOps, and vendor support teams to restore service as quickly as possible. Maintain accurate and timely ticket documentation throughout the incident lifecycle; ensure all escalations have clear handover notes and status updates. Identify recurring incident patterns and proactively recommend permanent fixes, monitoring improvements, or runbook additions to reduce repeat escalations. Infrastructure Administration & Change Management Administer Azure resources across multi-region environments VM provisioning and decommissioning, disk and snapshot management, VNet configuration, NSG rule management, and resource tagging. Manage Windows Server (2019/2022) and Linux (RHEL/Ubuntu) at an advanced level OS hardening, service configuration, performance tuning, log analysis, and patch management. Implement and validate approved changes through the change management process; participate in change advisory board (CAB) reviews and post-implementation testing. Manage hybrid connectivity ExpressRoute, Site-to-Site VPN, and Azure Arc-connected on-premises resources; troubleshoot connectivity degradation and failover scenarios. Administer identity and directory services: Azure AD, ADFS, hybrid identity, Conditional Access policies, and group policy management for enterprise user and device environments. Oversee storage operations: NetApp ONTAP volume management, snapshot scheduling, SnapMirror replication health, and Azure-native storage account administration. Security Platform Operations Configure and manage Palo Alto NGFW firewall rules, security policies, NAT policies, and URL filtering profiles per approved change requests and client infosec policy directives. Administer Zscaler ZIA and ZPA manage forwarding rules, user policies, SSL inspection profiles, and connector health for secure internet and private application access. Manage Trend Micro EDR policy groups, agent deployment, exclusion lists, and alert response actions; coordinate with the infosec team on policy tuning requirements. Operate CyberArk PAM manage safes, account onboarding, access provisioning, and session recording in line with privileged access policies. Implement and document all security configuration changes with full change record traceability; ensure no security platform change is made without an approved change record. Monitoring, Observability & Automation Configure and maintain Prometheus alerting rules, scrape targets, and recording rules; build and manage Grafana dashboards for infrastructure, application, and network observability. Develop and tune Azure Monitor alert rules and Log Analytics (KQL) queries for hybrid environments; reduce false positives and improve signal-to-noise ratio across all alert streams. Configure sFl .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.