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Education Qualification Any Graduate Engineering Science Skills Primary - Technology Endpoint Management- SCCM 2 - Knowledgeable Primary - Technology Endpoint Management- Intune 2 - Knowledgeable Secondary - Domain IT in Banking Customer Support 2 - Knowledgeable Tertiary - Behavioral Aptitude Communication 2 - Knowledgeable Certification Technology Azure Infra Management Certification As an SCCM and Intune Level 2 Administrator you will play a pivotal role in the configuration and management of these Microsoft-based systems You will collaborate with senior administrators and IT teams to ensure the effective deployment of software updates monitoring and mobile device management across our organization Key Responsibilities 1 SCCM Configuration and Optimization Manage and optimize SCCM infrastructure components including site servers distribution points and client settings Lead the design of efficient software deployment processes and ensure timely software updates and patch management 2 Intune Configuration and MDM Oversee the configuration of Microsoft Intune for mobile device management MDM and endpoint security Lead the implementation of security policies and settings ensuring a secure mobile device setting 3 Software Packaging and Deployment Lead software packaging and deployment efforts using SCCM ensuring efficient software distribution application deployment and updates Implement automation to streamline software deployment processes 4 Operating System Deployment Design and maintain task sequences for OS deployments including OS upgrades and provisioning of new devices Ensure smooth and efficient OS deployment processes 5 End-User Support Provide Level 2 support for SCCM and Intune-related issues and incidents working closely with Level 1 administrators and escalating complex issues when necessary Respond to end-user inquiries offer guidance and participate in root cause analysis 6 Documentation and Reporting Maintain comprehensive documentation of configurations best practices and optimization procedures for SCCM and Intune Create and present reports on the performance and effectiveness of these systems to management and stakeholders Qualifications Bachelor s degree in Information Technology Computer Science Location India - Bengaluru Created On 03-Oct-2024 .