Relationship Manager - Commercial Banking

Job Requirements About the Role As a Relationship Manager Commercial Banking, you will be responsible for acquiring and managing mid-corporate clients to drive sustainable revenue and portfolio growth across assets and liabilities. The role emphasizes new-to-bank (NTB) acquisition, cross-selling transaction banking products (such as Cash Management Services, Trade Services), and offering treasury/FX solutions. You will ensure portfolio quality, compliance with risk policies, and deliver exceptional client experience through collaboration with internal teams. Key Responsibilities Primary Responsibilities Business Development: Acquire and onboard new mid-corporate clientsAchieve targets for fund-based and non-fund-based products (working capital loans, term loans, trade finance)Cross-sell products such as treasury services, CMS, forex, and salary accounts Revenue Generation: Meet income targets from interest and fee-based productsIncrease wallet share by offering tailored solutions Client Relationship Management: Build and maintain strong relationships with key decision-makersEnsure high client satisfaction through regular engagement and timely issue resolution Risk Management: Monitor client creditworthiness and ensure compliance with risk policiesMinimize NPAs by maintaining a healthy portfolioPrepare CAM for NTB and ETB renewals; monitor covenants for existing contracts Collaboration: Work closely with product, credit, and operations teams for seamless service delivery Secondary Responsibilities Maintain CRM hygiene by logging calls, updating opportunities, and ensuring KYC complianceProvide market intelligence on sectors, competitors, and pricing; contribute to AOP planningPrepare MIS and portfolio analytics (utilization, profitability, cross-sell ratios) for governance forumsSupport audits and compliance reviews; close observations within timelinesRepresent the bank at client events, trade bodies, and webinars to enhance brand visibilityAct as backup RM for selected accounts to ensure continuity of service What We Are Looking For Education Graduate Degree: B.Tech/B.Com/BA/BSc from an accredited university (full-time) Postgraduate (Preferred): MBA/PGDM or CA/ICWA (Premier/Tier I preferred; Tier II/III considered based on profile) Experience 612 years of relevant experience in mid-corporate/commercial banking in private or public sector banks Skills and Attributes Technical Skills: Strong knowledge of banking products, credit and financial analysis, and regulatory compliance Proficiency in advanced MS Excel, PowerPoint, CRM systems, and LOS/LMS platforms Functional Skills: Stakeholder management, term sheet negotiation, pipeline management, proposal writing, and process improvement Behavioral Skills: Customer-centric mindset, strong communication (verbal and written), resilience, adaptability, collaboration, and ownership .