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Shift : Rotational Shift (Day shift for females until 9 PM; Rotational for males) Job Type : Permanent Notice Period : Immediate Joiner Language Skills : Excellent communication skills in English. Education : Graduate in any field. Writing Skills : Strong English writing skills. Experience : 1-5 Years Preferred : Insurance experience and sales acumen Key Responsibilities Assist customers with policy-related inquiries and claims. Resolve customer issues and escalate complex cases. Update and maintain customer records. Provide information on insurance products and services. Requirements Excellent communication and problem-solving skills. Basic knowledge of insurance products is an advantage. Ability to handle multiple tasks in a fast-paced environment. .