Print Server / Canon Flow Administrator (Marunji)

Position Overview The Print Server / Canon Flow Administrator manages the organizations print infrastructure, including Windows print servers, Canon multifunction devices, and Canon uniFLOW/Workflow solutions. This role also coordinates equipment moves, supports newsite deployments, and oversees printrelated leases to ensure smooth operations across all locations. Key Responsibilities Print Server Administration - Maintain and administer Windows print servers, including queue creation, driver updates, and print spooler health. - Monitor print server performance and proactively resolve issues affecting availability or speed. - Configure secure print release, print policies, and access controls. - Perform routine maintenance, patching, and upgrades. Canon Device & uniFLOW Administration - Configure and maintain Canon MFDs, including firmware updates and fleet monitoring. - Manage uniFLOW/Canon Workflow systems, including user setup, secure print, scan workflows, and authentication. - Troubleshoot print/scan routing issues, workflow failures, and device authentication problems. - Maintain integrations with Active Directory, email systems, and document management platforms. Workflow & Document Management - Build and maintain automated workflows for scanning, routing, OCR, and document processing. - Partner with business units to design or refine workflows that improve efficiency. - Ensure compliance with document retention and security requirements. Equipment Coordination & Site Management - Coordinate moves, additions, and changes (MAC) for print equipment across all locations. - Plan and execute equipment relocations, ensuring minimal downtime and proper configuration at the new site. - Support recentsite openings by: - Assessing print needs - Coordinating device deployment - Ensuring network, workflow, and authentication readiness - Work with Facilities, IT, and vendors to ensure smooth transitions during expansions, relocations, or consolidations. Lease & Vendor Management - Manage printrelated equipment leases, including renewals, returns, and lifecycle planning. - Track lease terms, device counts, and contract obligations. - Serve as the primary liaison with Canon and other print vendors for service, supplies, and escalations. - Review vendor performance and recommend improvements or costsaving opportunities. Support & Troubleshooting - Provide Tier 2/Tier 3 support for print, scan, and workflow issues. - Train end users and support teams on print/scan procedures and best practices. - Maintain documentation for configurations, workflows, and standard operating procedures. Security & Compliance - Implement and enforce print security policies, including secure release and data protection. - Monitor logs and audit trails for compliance and anomaly detection. - Ensure print infrastructure aligns with IT security standards. Monitoring & Reporting - Track device usage, print volumes, and cost allocation. - Generate reports on usage trends, device health, and optimization opportunities. - Monitor fleet performance and proactively address issues. Qualifications Required - Experience with Windows print server administration. - Handson experience with Canon MFDs and uniFLOW/Workflow solutions. - Strong understanding of print drivers, queues, and network printing protocols. - Familiarity with Active Directory and authentication methods. - Experience coordinating equipment moves or site deployments. Preferred - Experience with document management systems (Therefore, SharePoint, etc.). - Knowledge of PowerShell for automation. - Understanding of network fundamentals (TCP/IP, DNS, SMB). - Experience managing vendor contracts or equipment leases. Soft Skills - Strong communication and customer service orientation. - Ability to coordinate across teams and manage multiple priorities. - Detailoriented with strong documentation habits. - Comfortable working independently and in crossfunctional environments. .