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JD for Customer support role - - Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool - Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes - Walk customers/ Provide navigational support on self service portal - Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guideline - Place outbound calls to customers when required in line with Client / Companyguidelines - Work productively whilst maintaining exceptional call/data quality standards in line with targets - Working days : 5days (Rotational Weekoff) - WFO/WFH : Work from office - Shift : US Shift, (Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) - Location Bangalore - Experience - Fresher (Graduates/10+2) (2024 to 2026 passouts) - Interview mode - F2F interview Interested candidates can share their cv at .