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Job Title : Associate - Sr Infrastructure Operations & Services Experience : 5 to 10 Years Location : Mumbai Roles & Responsibilities Support and maintain enterprise infrastructure operations and toolchain platforms to ensure high availability and stability. Develop, automate, and enhance operational processes using Python, Ansible, Unix/Linux Shell Scripting, and Infrastructure as Code (IaC) tools. Build and maintain CI/CD pipelines using tools such as Jenkins, GitLab CI, and Terraform. Troubleshoot incidents, resolve production issues, and manage problem and change requests. Collaborate with cross-functional and global teams to deliver reliable infrastructure solutions. Develop and maintain containerized applications using Docker, Podman, or Kubernetes. Integrate and manage RESTful APIs and cloud-based infrastructure solutions. Maintain technical documentation, user guides, and operational procedures. Monitor system performance, implement automation, and drive continuous process improvements. Participate in shift support, on-call activities, and major release deployments to ensure uninterrupted service delivery. Requisites Bachelor//'s degree in Computer Science, Information Technology, Engineering, or a related field. Strong hands-on experience with Unix/Linux Shell Scripting and Python. Experience with automation tools such as Ansible, Terraform, Jenkins, and GitLab CI. Good understanding of Infrastructure as Code (IaC) and CI/CD practices. Hands-on experience with Git/GitHub/GitLab version control systems. Experience with containerization technologies such as Docker, Podman, or Kubernetes. Knowledge of Incident, Problem, and Change Management processes (ITIL/ServiceNow is an advantage). Experience integrating RESTful APIs and working with cloud platforms (AWS or hybrid cloud environments is preferred). Strong analytical, troubleshooting, and problem-solving skills. Excellent communication skills with the ability to collaborate across global teams and work in rotational shifts. .