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Role- Branch manager : Should be able to manage the portfolio for Gold Loan/financial business of the branch. - Should be able to handle all the branch level activities for ensuring business growth. - Drive cross-selling of other financial products to existing customers. Process & Quality:- - To ensure 100% right valuation - capturing right cartage, proper stone deduction. - Adhering to high ethical standards and comply with all the laid down processes / policies of IIFL KYC adherence, maintaining all important registers etc. - Maintaining the quality portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal. - Verify customers KYC & current KYC generation and ensure proper customer relationship for renewal & reference. Collections:- - Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue. Team Management:- - Coaching, mentoring and training the team at regular intervals. - Provide timely feedback on their performance and motivating them to achieve their goals. - Ensure to Call customers as per CRM lead ( Winback, Customer Referral & Leaders app fresh leads) MIS & Branding Activities :- - Preparing reports related to branch functioning and its performance. - Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the proper catchment areas. Role- Gold appraiser: Candidates with 1 plus years of experience in GL sales will be preferred. Key Responsibilities:- - To ensure 100% right valuation - capturing right cartage, proper stone deduction. - Adhering to high ethical standards and comply with all the laid down processes / policies of IIFL KYC adherence, maintaining all important registers etc. - Verify customers KYC & complete online registration. - Maintaining the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal. - Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the proper catchment areas and to generate leads for prospective Customers. - Ensure to bring in New CUIDs ( New Customers) and maintain good relationship with existing customers for generating renewal & referral business. - Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads) and update in system. - Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher revenue. Customer Care Executive : Freshers are eligible. Office Timings:- 9.30AM TO 06.00 PM Venue1: H no 6-8-98-1,1st Floor, Ganesh Basthi,Kothagudem,TG-507101 Venue2: D.No 2-3-106, Ground Floor Gandhichowk , Khammam,507003 -Responsible for strict adherence to Process, Policy, Guidelines laid by the Organization. Interested candidates please share your resume- .