Ticketing Consultant (Amadeus GDS)

We are looking for an experienced Ticketing Consultant to join our growing travel team in Jalandhar. The ideal candidate should have hands-on experience with Amadeus GDS, expertise in PNR creation, and a strong understanding of the Australia airline ticketing process. You will be responsible for managing flight reservations, ticket issuance, reissues, cancellations, and delivering exceptional customer service. Key Responsibilities Process domestic and international flight bookings, reservations, cancellations, refunds, and ticket modifications.Create, manage, and update PNRs using Amadeus GDS.Issue, reissue, and cancel airline tickets accurately.Quote fares and advise customers on airline policies, baggage rules, and fare conditions.Verify passenger details and travel documents before ticket issuance.Coordinate with airlines regarding seat availability, schedule changes, and special service requests.Handle customer queries professionally and resolve ticketing-related issues promptly.Process payments and maintain accurate booking records and invoices.Keep customers informed about flight schedule changes, delays, or cancellations. Skills Required Minimum 1 year of experience in airline ticketingHands-on experience with Amadeus GDSStrong knowledge of PNR creation, fare quoting, ticket issuance, reissues, and cancellationsExcellent communication and customer service skills Preferred Experience 13 years of experience in airline ticketing, travel agency operations, or hospitality services.Knowledge of airline fare rules, travel regulations, and visa requirements will be an advantage. SALARY Best in the industry for the right candidate. Location Jalandhar, Punjab Benefits Breakfast Included Every Friday Fun Break Paid Sick Leave .