Investment Operation Officer (For Freshers Only)

Role Description This role is responsible for core processing within specific functions, depending on the individual team, within one of the designated Operations Functional Areas, and is responsible for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for all aspects of day-to-day processing, ensuring that all processes are followed correctly and completed to a high level of quality. The role holder will be responsible for service delivery to our corporate clients from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients KPIs. Specific Role Responsibilities Strategy Deliver best in class operational services to clients and internal partners. Support operational relationships across the global business, ensuring collaborative engagement and partnering to achieve the best results and protection for clients and the business. Participate as an internal stakeholder and positively support the relationships globally to create a positive, collaborative, and engaged relationship. Engage with external stakeholders in relation to their teams issues, service standards, change and risk including clients, custodians, consultants, potential clients, third parties, regulators, and non-executive directors. Process Ensure that completion of daily tasks are true and accurate, minimising errors with processing and quality actions, Delivery of KPI / KRIs in relation to customer contractual terms, taking action to prevent failure, through quality processing, Support, contribute to, and challenge the delivery of the Operational Transformation Programme (or any other continuous improvement programme), ensuring delivering and milestone completion for the team. Complete personal risk management, covering Control Attestation, Risk Event and Breach Reporting, ensure accurate and timely reporting, with focus on quality and prevention. Ensure adherence of operational controls, to reduce errors and mitigate potential for fraud; and deliver reporting / evidence to the Manager and/or Senior Officers to evidence standards achieved. Support quality of processing for handling client assets and client money within role; and deliver reporting / evidence to the Manager and/or Senior Officers to evidence standards achieved. People Maintain training requirements Encourage a culture of collaboration, supportive challenge and discussion through openness and ethical decision making. Be an effective communicator, ensuring that information is communicated effectively to necessary parties and in a timely manner for purpose of rapid resolution Ensure compliance with all mandatory training is completed in a timely fashion. Support, implement and manage the FNZ culture, meeting the FNZ conduct standards and focus on collaboration, debate, openness, and engagement for staff. Develop professional and technical knowledge and skills, via training & development, in order to meet Continuing Professional Development requirements. Functional Area Responsibilities Transfers To transfer platform holdings in and out of FNZ custody on a daily basis. Issuing Stock Transfer Forms to Fund Managers. Working with Electronic Transfer Solutions for Re-Registration. Ensure all accounts held by FNZ Nominees reflect accurate Transfer positions. Ensure that all platform assets are re-registered within KPI & SLA timeframes. Perform investigation on Transfer In and Out requests. Corporate Actions Processing mandatory and voluntary corporate actions on Managed Funds, Equities and Fixed Interest products within Key Performance Indicator targets. Sourcing of all relevant information, either from fund managers, data feeds, Bloomberg, custodian agents or relevant registry / company websites to ensure corporate actions are processed correctly. Maintaining internal stock and cash ledger control accounts and clearing them on a daily basis. Reconciling client holdings versus agent holding to ensure that they match during a corporate action. Settlements & Payments Support Client funds cash management including all client cash transactions and ledger processing. Process daily market settlement and ledger movements. Support Control Account Exception Reporting and Regulatory Reporting Undertake daily client and pooled FX trade processing and settlement management. Maintain up to date an .