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Role & responsibilities Handling end-to-end claim inspection and documentation Conducting physical/virtual surveys at client locations Coordinating with insurers, surveyors, and channel partners Preparing survey reports, assessment notes, and claim summaries Uploading claim details in internal systems and maintaining data accuracy Conducting marine/ non-marine claim investigation/ PDI surveys Preparing loss working as per the survey observations and document submission Preparing the Joint inspection report and sharing the observations with the claim handler Collecting minimum basis documents from the survey location as per the instructions of the claim handler Briefing the details of survey to the claim handler along with video call and photographs for better understanding. .