Executive Operations Associate Manager (Mumbai)

Job Functions & Responsibilities - Manage and prioritize executive office operations for the Managing Director India and General Manager for APAC countries outside of India with discretion, professionalism, and sound judgment. - Coordinate leadership governance routines, including meeting cadence, agenda planning, action tracking, dependency management, and follow-up reporting. - Maintain initiative trackers, status dashboards, risk logs, and decision records for defined leadership priorities and regional programs. - Support cross-functional program coordination by consolidating updates, identifying risks or blockers, and escalating items requiring leadership attention. - Prepare executive reporting materials that summarize progress, decisions, dependencies, risks, and required actions across leadership initiatives. - Coordinate leadership meetings, business reviews, customer engagements, executive visits, and internal business events. - Support PMO governance for leadership initiatives, organizational programs, and defined strategic projects. - Prepare executive presentations, dashboards, reports, briefing materials, and business summaries for leadership review. - Coordinate with stakeholders across Engineering, Product, Delivery, Human Resources, Finance, Operations, and other functions as required. - Organize leadership town halls, employee engagement initiatives, culture programs, and internal communication activities. - Support internal and external stakeholder coordination, including customer interactions, executive communications, and leadership follow-through. - Coordinate planning and execution of leadership offsites, workshops, organizational meetings, and regional engagement events. - Maintain operating cadence for leadership reviews, governance meetings, recurring updates, and executive decision-support routines. - Manage complex executive calendars across multiple time zones, stakeholder groups, and business priorities. - Coordinate domestic and international travel arrangements, itineraries, expense documentation, and related logistics. - Perform all other duties and activities as required. - Act in accordance with and as a good steward of Duck Creek Technologies mission, vision, and core values: - Mission: To empower insurers to reimagine the future of insurance - Vision: To transform insurance technology, helping insurers be smarter, faster, and more effective, and ultimately provide the best protection for people and businesses - Values: We Prioritize Respect, We Listen, We Care, We Add Value, and We Lead Competencies: - Core Employee: - Communication: Effective communication, both verbal and written; includes ability to express ideas clearly, listen actively, and collaborate with colleagues and clients. - Collaboration: Work effectively in teams, build positive relationships, and contribute to achieving common goals; includes the ability to recognize and incorporate a broad range of diverse perspectives. - Problem Solving: Can analyze complex situations, identify problems, ask important questions, and generate creative solutions; involves critical thinking, adaptability, and the ability to make informed decisions. - Accountability: Willingness to accept responsibility for your actions and work; ability to set and achieve meaningful outcomes for oneself. - Adaptability: Can adapt to change, embrace new technologies, and learn quickly; embracing a growth mindset, being flexible and open to different approaches is highly valued. - Integrity: Conducts themselves with integrity and professionalism, understands and models our core values, and is obsessed with doing the right thing; incorporates this mindset in how they behave, in the products or services they provide, and how they treat others. - Cultural Agility: Ability to effectively and comfortably adapt to different cultural contexts. It involves the capacity to understand, communicate, and interact with people from diverse cultural backgrounds in a respectful and inclusive manner. Qualifications: REQUIRED: - Bachelors degree in Business Administration, Management, Communications, or a related field, or equivalent relevant experience. - 5+ years of experience supporting senior executives, regional leaders, country leaders, Managing Directors, or comparable leadership roles. - Experience working in global, matrixed organizations with geographically dispersed stakeholders. - Experience supporting executive office operations, leadership coordination, business reviews, or cross-functional operating rhythms. - Experience preparing executive-level presentations, reports, meeting materials, and business summaries. - Experience coordinating organizational initiatives, employee engagement activities, leadership events, or internal communication programs. PREFERRED: - Experience in SaaS, technology, enterprise software, insurance technology, or professional services environments. - Experience supporting GCC, regional, or country .