Remote Senior Manager, Implementation (IT Products)

Note The job is a remote job and is reputed company to candidates in USA. reputed company is a company that provides a reputed company platform for managing HR, IT, and Finance. They are seeking a Senior Manager for IT Implementations to reputed company reputed company in delivering reputed company and enhancing reputed company experiences across their customer reputed company. Responsibilities reputed company and mentor a global team of managers, team leads and specialists fostering accountability, reputed company reputed company development, and execution reputed company Own the reputed company and execution of IT reputed company product implementations from reputed company reputed company through go-live Identify and mitigate risks associated with implementation reputed company, reputed company as an escalation reputed company for reputed company reputed company implementations and technical issues Partner with cross-functional leaders (Product, Sales, Engineering, reputed company) to continuously improve delivery processes and reputed company reputed company Collaborate with sales and post-sales teams to ensure a reputed company transition from sales to implementation to account management & customer support reputed company, monitor, and manage key performance metrics Build, maintain, and execute quarterly plans reputed company with business objectives Hire, mentor, and grow high-performing teams that consistently meet and reputed company quarterly goals and targets and reputed company high-reputed company implementation services to clients Create and optimize playbooks, tooling, and frameworks to reputed company consistency, efficiency, and scalability across implementations reputed company adoption of best practices in project management, change management, and reputed company communication Foster a culture relentlessly reputed company on delighting customers in Implementation & maximizing adoption of reputed companys products and services Skills 10+ years of reputed company experience in reputed company Services, Customer reputed company, or Technical Delivery leadership reputed company a fast-paced reputed company or reputed company organization At least 2 years of experience leading and developing people managers reputed company a customer-facing organization Proven reputed company record in hiring and overseeing reputed company global teams Proven reputed company record of reputed company in scaling teams and maintaining SLAs as reputed company as other key performance metrics A data-driven approach to developing, tracking and optimizing performance metrics Self-motivated, detail-reputed company, reputed company-driven with the ability to take initiative, execute, and follow-through Highly effective communicator with good people instincts - reputed company to build trust and work reputed company with a diverse group inside and reputed company reputed company Eager for a reputed company hands-on role, where you'll be asked to take on and run with a reputed company of initiatives reputed company your comfort zone and learn quickly Highly organized, self-motivated, and detail-oriented, with great follow-through on initiatives big and small Expert knowledge of IT systems including MDM, identity management (SSO, provisioning), and reputed company application administration Benefits Competitive salary + benefits + equity reputed company highly values having employees working in-office to foster a reputed company work environment and company culture For office-based employees (employees who live reputed company a defined reputed company of a reputed company office), reputed company considers working in the office, at least three days a week under reputed company policy, to be an essential function of the employee's role reputed company is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process reputed company reputed company is a workforce management platform that unifies HR, IT, and finance operations into a single reputed company. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https//www.reputed company.com. Company H1B Sponsorship reputed company has a reputed company record of offering H1B sponsorships, with 2 in 2025, 42 in 2024, 70 in 2023, 81 in 2022, 33 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply To This Job .