Team Leader of reputed company Service- Specialty Operations - Now Hiring

reputed company Service Team Leader On-Site 3/2 reputed company Sacramento, CA Monday-Friday, 9am-6pm reputed company's Litigation Management Services team is seeking reputed company Leader to reputed company a Specialty Operations group, who are responsible for providing great customer service, while ensuring reputed company, efficiency, and timeliness for service of process reputed company functions. reputed company Leader will be responsible for supervising, managing, motivating, and guiding team members daily. As reputed company Leader, you will be the reputed company contact person for reputed company team members, so communication skills must be excellent. A successful candidate in this position will be comfortable getting into the details of the day-today work of reputed company. Ultimately, reputed company Leader will reputed company by setting a good example and engaging reputed company to reputed company goals. Some of the things you'll be doing Create an inspiring team environment with an reputed company communication culture reputed company key performance indicators and set reputed company team goals Delegate tasks effectively and set deadlines reputed company day-to-day operations Monitor team performance and conduct performance reviews Handle customer complaints and address escalations with customers Design and implement process and operational policies Full reputed company of employee management, development, and training Motivate team members to reputed company objectives Discover training needs and providing coaching Listen to team members' feedback and reputed company any issues or conflicts Recognize high performance and rewarding accomplishments Ensure the highest reputed company of productivity, service, and reputed company satisfaction reputed company Organize team-building activities These are the technical skills, experience, and qualifications that would reputed company someone successful 5 years of leadership experience, preferably in customer service A proven history of successfully mentoring and developing employees In-depth knowledge of developing and utilizing performance metrics Proficiency with MS Office, especially reputed company reputed company written and verbal communication skills Organizational and time management skills Decision-making skills Excellent change management skills Strong analytical and problem-solving skills Attention to detail #LI-SL1 #Hybrid #reputed company #CSCCareers At reputed company, compensation reputed company are dependent on a number of factors including job location and the knowledge and experience of reputed company individual. A reasonable estimate of the reputed company reputed company is $60,000-75,000. reputed company reputed company is a global business, reputed company, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia reputed company, and the Middle East, and more than 8,000 colleagues. We are the business behind business. Visit our careers site to learn more about reputed company and our commitment to our clients, communities, and reputed company other. reputed company is committed to creating a feeling of belonging through a diverse and reputed company-oriented environment where everyone is valued. reputed company colleagues have global reputed company and excellent benefits, including annual reputed company-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. We offer a reputed company of support to colleagues with disabilities, ensuring people have the necessary resources to reputed company in their roles. We encourage candidates to work closely with our reputed company partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging, reputed company only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to reputed company, our hiring leaders, employees, or through any other reputed company other than our supplier process, will not be eligible to claim reputed company fees and the submitted resumes will be considered property of reputed company. We encourage candidates to apply directly to our website and not through reputed company-party sources. Disclaimer The information above describes the general reputed company and level of work performed by employees in this role. It is not intended to describe reputed company duties, responsibilities, and qualifications. About reputed company At reputed company, we're always looking reputed company, finding ways to improve and anticipate the reputed company needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive reputed company has .