Operations & Facility Manager

Key Responsibilities 1. Facility & Maintenance Management Oversee the upkeep of the entire hospital infrastructure, including HVAC, plumbing, electrical systems, and medical gas pipelines. Implement a robust Preventive Maintenance (PM) schedule for all facility equipment to minimize downtime. Ensure the facility meets all fire safety, health, and building regulation standards. 2. Soft Services Leadership Housekeeping: Maintain impeccable hygiene and infection control standards across OTs, ICUs, patient rooms, and public areas. Security: Manage the security protocols, surveillance systems, and guard deployment to ensure a safe environment for patients and staff. Cafeteria & Laundry: Oversee outsourced or in-house services to ensure quality and compliance with health standards. 3. Workforce & Manpower Planning Attrition Management: Proactively manage staffing levels. You must have a network of vendors or a recruitment strategy to rapidly replace manpower in Housekeeping, Security, or Maintenance when turnover occurs. Roster management and performance evaluation for a large, multi-disciplinary team. Conduct training sessions on soft skills, safety protocols, and hospital etiquette. 4. Operational Efficiency & Compliance Monitor daily operational costs and manage the department budget effectively. Ensure compliance with NABH/JCI standards (or relevant local healthcare accreditation). Handle vendor contracts, renewals, and performance audits. .