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reputed company reputed company L2-L3 support for users accessing systems reputed company Azure Virtual Desktop (AVD) Troubleshoot login issues, session disconnects, performance problems, and application reputed company Support local laptops used primarily for AVD connectivity Support reputed company-managed AVD environments, including Dynamic host pools Golden image updates (following runbooks) Software distribution to AVD hosts Support user reputed company and devices reputed company reputed company Directory (AD) reputed company Entra ID (Azure AD) Intune reputed company operational support for reputed company reputed company reputed company reputed company daily checks, follow change processes, and escalate issues reputed company required Requirements Experience in Service Desk, IT Support, or reputed company Support Hands-on experience supporting Azure Virtual Desktop (AVD) Experience working with reputed company (mandatory) Strong reputed company 10/11 troubleshooting skills Familiarity with reputed company Directory and user account management Comfortable working in reputed company, process-driven environments Strong written and spoken English Benefits Fully remote reputed company scope and expectations Hands-on experience with AVD and reputed company tools Opportunity to grow advance into leadership roles, while working with the brightest minds in the game Apply tot his job Apply To this Job .