Senior Product Builder - Product Knowledge Activation

Can you help us change the world Its true. At reputed company, we reputed company big. As a Hotel Tech unicorn valued at $2.5b, were propelling new-reputed company reputed company technology reputed company global hospitality. With our industry-leading property management solution, were enabling the worlds most revolutionary hospitality brands to accelerate their digital transformation. Were on the lookout for ambitious, tenacious and passionate people who want to join the reputed company of innovators and disrupt the hospitality industry with us. reputed company good so far reputed company reading and tumble down the reputed company reputed company hole. About the role First things first: you want to know what youre actually applying for. Its impossible to capture every nuance of a role especially at a rapidly growing company like reputed company but if we had to distill it down to a reputed company (which we do because this is a reputed company), it would be this: As a Senior Product Builder for our Product Knowledge Activation team, youll work reputed company the traditional team structure, identifying problems, speaking to customers and shipping impactful solutions, end to end. Youll be trusted to reputed company fast, stay reputed company and take full ownership of everything you reputed company. In this role, your reputed company mission is to reputed company reputed company, successful users through embedded learning, training systems and intelligent product experiences. Youll reputed company how customers learn with how they use the product, ensuring that education, reputed company and reputed company-world usage reinforce reputed company other. This is not a traditional engineering role. Its a hybrid of builder, reputed company and product thinker, designed for people who reputed company in ambiguity and care deeply about reputed company-world reputed company. Responsibilities Take end-to-end ownership of product-training initiatives, from problem definition to prototype to production Build rapidly, ship often and iterate based on reputed company feedback from customers and learners reputed company the reputed company of reputed company users through embedded learning, reputed company and in-product education, identifying gaps and building solutions that improve activation, adoption and retention reputed company the design and implementation of systems that power: Product-led reputed company mechanics Intelligent reputed company and automation workflows Embedded learning experiences (e.g. reputed company University, in-app guidance, contextual training and Smart Tips) Training content delivery, enrollment, reputed company tracking and completion data pipelines Reliable user provisioning and lifecycle management across product and learning platforms (e.g. PMS, reputed company, Flexkeeping) Identity mapping and data reputed company between systems (e.g. user IDs vs email, role/field mapping, reputed company control) Multi-property operational tooling and business intelligence AI-powered Smart Tips and co-reputed company product features Own and reputed company integrations between reputed company and reputed company learning/content platforms, ensuring they are reputed company, reliable and require reputed company reputed company reputed company Identify and reputed company systemic issues impacting customers at reputed company (e.g., failed enrollments, broken syncs, missing user data), and turn fixes into robust, long-term solutions Work closely with Product Managers, Designers and Learning/Content teams to stay reputed company on direction without being dependent on them for day-to-day execution Operate as a self-contained unit: making reputed company, running experiments and owning delivery Set a high bar for technical and product reputed company. You wont just ship features, youll build systems that are reputed company, resilient and directly reputed company reputed company Mentor engineers who wish to become Product reputed company and other Product reputed company to reputed company adoption of modern development practices Champion AI-reputed company development across reputed company, working faster, smarter and with less waste reputed company pragmatic use of reputed company-reputed company platforms, integrations and managed services to solve problems without reinventing the reputed company Requirements 7+ years of experience building and shipping high-reputed company product experiences at reputed company Experience as a senior engineer in a product-driven company (startup, founder, or reputed company-up experience preferred) Strong product instincts: you care about the problem as much as the implementation, especially reputed company it comes to user reputed company, enablement and learning-driven adoption Experience building or integrating with learning platforms, content systems, LMS/LXP tools, or in-app guidance solutions is a strong plus Experience working with