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Export Logistics Management - Plan and manage international shipments from factory to customer destination. - Coordinate container bookings with shipping lines and freight forwarders. - Ensure timely despatch of export orders according to customer schedules. - Optimize container utilization and freight costs. - Monitor shipment progress and proactively resolve logistics issues or delays. Coordination & Stakeholder Management - Liaise with freight forwarders, shipping lines, customs brokers (CHA), transporters, and warehouse teams. - Coordinate with production, planning, and sales teams to ensure shipment readiness. - Communicate shipment schedules and updates to overseas customers and distributors. - Resolve shipment discrepancies, customs issues, and logistics-related customer concerns. Cost & Performance Management - Negotiate freight rates and service contracts with logistics partners. - Monitor logistics costs and identify opportunities for cost savings. - Evaluate carrier performance based on transit time, reliability, and service quality. - Prepare logistics budgets and monitor adherence. Inventory & Supply Chain - Coordinate with factory teams to ensure timely container loading. - Monitor inventory availability for export orders. - Ensure efficient loading plans to maximize container capacity and minimize damage during transit. Reporting & Process Improvement - Track key logistics KPIs such as on-time shipment, freight cost, transit time, container utilization, and delivery performance. - Prepare MIS reports for management. - Identify process improvements to enhance operational efficiency and customer satisfaction. - Ensure compliance with company quality, safety, and export procedures. Qualifications & Experience - Graduate or Postgraduate degree in Supply Chain Management, Logistics, International Business, Commerce, or a related field. - Currently handling 50 shipments per month. - 5-7 years of experience in export logistics or international supply chain management. - Experience in tile industry is highly preferred. - Experience managing international shipments across multiple countries and regions. Required Skills - Robust knowledge of international shipping, freight forwarding, and customs procedures, LC procedures. - Experience in freight negotiation and vendor management. - Proficiency in ERP systems and Microsoft Excel. - Strong planning, analytical, communication, and problem-solving skills. Key Performance Indicators (KPIs) - On-time export shipment percentage - Freight cost optimization and logistic cost saving - Container utilization efficiency - Documentation accuracy - Customs clearance turnaround time - Export order fulfilment rate - Customer SatisfactionRole & responsibilities Preferred candidate profile .